Guest Service in the Hospitality Industry
- Indbinding:
- Hardback
- Sideantal:
- 290
- Udgivet:
- 1. November 2019
- Størrelse:
- 152x229x0 mm.
Leveringstid:
Ukendt - mangler pt.
Beskrivelse af Guest Service in the Hospitality Industry
Focuses on the delivery of services in the hospitality industry. The book an introduction to the hospitality industry, the meaning of quality service, services to guests in food and beverage industry, and knowing and assessing the failures in order to succeed in the hospitality sector.
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