Bøger udgivet af PALGRAVE

This book explores the ways governments manage public employees in developing countries, and how this in turn impacts on the success of national development and governance strategies. It presents seven in-depth case studies from developing countries in Africa and Asia and proposes ways forward for Human Resource Management in developing countries.

This book examines the cognitive, social and behavioural skills that leaders need to have within their capability portfolio and how this can be applied to drive a diversity agenda in their organizations. The book presents LEAD³ - an analytical tool that offers an integrated change management process to build leadership and diversity capability.

The corporate brand can be considered as the definition of the company. This book by a leading practitioner explores the connections between corporate brands, corporate reputation, relationships, perceptions and image and shows how reputation can be enhanced and corporate brand equity strengthened over the long term.

Explores why contemporary Anglo-American society is obsessed with happiness. Striving to be happy is now a morally imperative pursuit. Through the lens of novel social theory, this book explicates how this has transpired as consequence of a complex 'conspiracy of coordination' between political, organisational and psychological developments.

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

Globalization has created new opportunities and challenges for late industrialization. This book identifies underlying factors for latecomer firms to catch up as system integrators, or upgrade as suppliers in fast-globalizing industries. With in-depth case studies, several perspectives on firm growth are integrated into a comprehensive framework.

Corporate Social Responsibility (CSR) often emerges at the boundary of the business enterprise, expressed in changing relations with stakeholders and society. This book explores the theoretical and practical aspects of implementing CSR within organizations. It captures implementation perspectives and unravels consequences of implementing CSR.

This book draws upon the idea that internal and external pressures and stresses can result in a change in the shape and form of the organization, the bending moment. It suggests the importance of a holistic business strategy as a crucial part of building for success in the complexity of the market place and relates this to a range of themes and topics including mergers and acquisitions, risk management, leadership and change management.

Leading international food retailers have in recent years expanded beyond national boundaries and started to operate on a global scale. This book describes the current state of play, looking in detail at the main competitors worldwide and analyzing the factors underlying their successes and failures. The authors are leading commentators on this industry and identify the essential characteristics of a global strategy in food retailing and include many compelling examples.

Strategic Thinking for Turbulent Times is a conceptual and operational guide to the process of business strategy formulation within a turbulence driven economic and business environment. This book features pioneering work on the process of strategic thinking after the dramatic shift in the fundamental premises of strategic management.

Successes and Challenges of Emerging Economy Multinationals investigates a broad variety of cases presenting clear evidence of fast successful internationalization of emerging economy multinationals. This in-depth analysis leads to the indication of numerous novel directions for further theoretical expansion and new empirical research.

This book presents conceptual tools and theoretical perspectives that can be used to sociologically analyze labour markets in modern capitalist societies. It makes use of the rich heritage of sociological thinking and draws on the classical work of Marx, Weber and Durkheim as well as structural-functionalist contributions. Contemporary sociological thinking is criticized for its tendency to exaggerate change in labour markets while the need to consider continuity is emphasized. Conceptual tools and perspectives are applied based on concrete phenomena, as the author combines abstract theoretical reasoning with theoretically founded reflections on actual labour market developments.

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

This book explores recent theoretical and empirical advances in the understanding of how professional occupations are organized. Focusing in particular on the differences between established and emerging forms of expert work, the authors provide unique theoretical perspectives on this rapidly developing field.

Quality Management and Managerialism in Healthcare creates a comprehensive and systematic international survey of various perspectives on healthcare quality management together with some of their most pertinent critiques. It reviews the factors which have underpinned the managerialist trajectory of healthcare management over the past decades.

The fifth title in an ongoing series on organizational behaviour in health care. This edition reveals the handling of organizational politics, power and change as a core aspect of effective reorganizations and explores how health care management research relates to health policy in this politically charged arena.

This book draws together literature from the fields of strategy, management and innovation to examine the importance of a firm's national base at a sectoral level in an era of globalization. By considering two very dynamic high-technology industries - semiconductors and liquid crystal displays, the author shows how national systems of innovation are of great importance in determining competitive success.

Based on data from Japan, the book examines the combined effect of product, geographic, and network diversity on multinational enterprise performance. A new measure for geographic scope is developed, one that considers the related elements of international asset dispersion and country environment diversity. The book also introduces a new concept of network diversity, and examines how it is strategically linked to performance. Perhaps most importantly, the book is able to empirically and theoretically demonstrate that a larger, more diverse network of alliances is not necessarily a good idea. These are important findings, with far reaching implications for practice and theory.

This text considers how multinationals transfer structures, policies and practices across national borders. It is contributed to by experts in the field of employment relations, and combines empirical material with a theoretical approach. The essays advance comparative institutionalist theory at both the macro-level and the micro-level.

The third volume in a series of three focuses on myth in everyday organizational life. The mythical narratives presented in this volume serve as metaphors of an organizational issue that can take inspiration from or be better understood through the myth to reveal an archetypal dimension of organizing and organizations.

The Social Effects of FDI on Multinational Companies and Domestic Firms compares and contrasts wages, working conditions and industrial relations processes in multinational and domestic companies. This book is an effort to map the social effects of FDI in a number of EU member states, in relation to the prevailing patterns of internationalization.

Metaphors are widely used within marketing literature, yet so far have remained unacknowledged. This book aims to redress that omission. Such widely known topics such as globalization of markets, viral marketing and many others are in fact metaphors; moreover, marketing itself may be a metaphor, underlying many exchanges and relationships.

Classic leadership theory is presented here in a fresh and fashionable framework in this new, practical book for managers. Written in entertaining style, securely underpinned with the most credible and extensive research, top level case studies and frank opinion from prominent business and political leaders is featured throughout.

Taking it theme from the fifth annual Studying Leadership Conference held at Cranfield School of Management, Leadership Learning explores the challenge of learning and developing leadership in the 21st century. This is the second of two books to emerge from the conference, taking the theme 'Knowledge into Action'.

Taking its theme from the fifth annual Studying Leadership conference held at Cranfield School of Management, this work offers new formulations of the concept of leadership. Making a clear link between research and practice, it explores how new ideas about leadership will lead to new approaches to leadership practice.

This book presents the findings of the Japanese Multinational Enterprise Study Group and offers the 'Application-adaptation' framework as a means of measuring the degree to which Japanese parent systems are transferred to the subsidiary. It proposes this as a model for assessing the transferability of systems in any multinational enterprise.

This book looks at the complexity of knowledge. It takes into account diverse disciplines such as economics, social sciences, international business, and organization studies. The authors focus on knowledge internationally from a macro to a more micro level, from the state to households, from knowledge production to knowledge consumption, lifting the veil on knowledge complexities. By making the complexities more transparent, the authors enrich readers' understanding and illuminate their perception of knowledge as a key factor in the development of the 21st century world.

Japanese distribution was long seen as archaic and difficult to understand, but today that has changed. Domestic firms stretching across all retail formats and categories have taken control of channels and now lead the consumer market from the front. They are now so advanced that the very best are bursting out of the Japanese market and operating across Asia and even as far as Western Europe. Through case studies and concrete examples, this book provides the most detailed analysis of retailing in Japan ever written; it is the definitive guide to how Japan has changed and what to expect in the future.

Significant changes are taking place in Asia which suggest that innovation will be the major engine of future economic growth in the region, particularly in China and India. This book draws upon substantial research and interaction with senior managers in Asia and argues that effective innovation in Asia will require specific ways of managing innovation that will be different from existing models and approaches

Innovation and IT are intertwined. In order to understand how, this book takes an interdisciplinary view of innovation in an international and digital world. It addresses strategic and operational aspects of R and D and new product development, emphasizing knowledge management, configurational design, distance and diversity.