Bøger udgivet af Harvard Business Review Press

What will you do when your AI misbehaves?The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates risk at scale. Are you prepared for that risk?Already, many companies have suffered real damage when their algorithms led to discriminatory, privacy-invading, and even deadly outcomes. Self-driving cars have hit pedestrians; HR algorithms have precluded women from job searches; mortgage systems have denied loans to qualified minorities. And often the companies who deployed the AI couldn't explain why the black box made the decision it did.In this environment, AI ethics isn't merely an academic curiosity, it's a business necessity. In Ethical Machines, Reid Blackman gives you all you need to understand AI ethics as a risk management challenge. He'll help you build, procure, and deploy AI in a way that's not only ethical but also safe in terms of your organization's reputation, regulatory compliance, and legal standingand do it at scale.And don't worrythe book's purpose is to get work done, not to ponder deep and existential questions about ethics and technology. Blackman's clear and accessible writing helps make a complex and often misunderstood concept like ethics easy to grasp. Most importantly, Blackman makes ethics actionable by tackling the big three ethical risks with AIbias, explainability, and privacyand tells you what to do (and what not to do) to mitigate them.With practical approaches to everything from writing a strong statement of AI ethics principles to creating teams that effectively evaluate ethical risks, Ethical Machines is the one guide you need to ensure your AI advances your company's objectives instead of undermining them.

""What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks companies, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. Many organizations desire this ideal vision and know that it's a journey to get there-but still don't know what's required to make the journey. Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant self-reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, Kaiser Permanente, and PwC. Hear from their leaders about their successes and failures, times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Washington brings her years of experience as a DEI leader in multiple industries to give you a frame for thinking about where these companies are on their journey and where you may be, too. Progress is hard-won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in.""--

For fans of Yuval Harari's bestsellers Sapiens and Homo Deus, a psychology-technology-self-help book about the seismic impact that AI will have on the way we work and live, and what we as humans can do to adapt to our new reality and ensure that technology enhances, not alienates, us.Fascinating perspective on the seismic impact that AI will have on the way we work and live.Entertaining stories and conversational voice.Provides practical advice for how individuals can adapt and thrive as AI evolves.Audience:Smart business readers who are interested in technology and how it affects our lives.Readers of popular psychology books.Readers of bestsellers from the likes of Steven Pinker and Yuval Harari.

Lead your business through the crisis.As the pandemic is exacting its toll on our lives and wreaking havoc in the global economy, HBR is helping companies and managers make sense of this unprecedented situation and lead employees through it. What should you and your company be doing right now to counter these challenges?Coronavirus and Business: The Insights You Need from Harvard Business Review is a compilation of sixteen recent articles from HBR.org. It provides you with essential thinking about keeping your company running remotely, managing your business through disaster and recovery, and finding it within yourself to lead with resilience through the crisis.Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

Tips, stories, and strategies for the job that never ends.When it comes to being a working parent, there are no right answers to the tough questions you grapple with, from how to get your toddler out the door to supporting your teen through struggles with their peers to whether or not to accept that big promotion—and the extensive travel and long hours that come with it. But there are answers that are right for you and your family. The HBR Working Parents Series Collection assembles the ideas and strategies you need to help you get ahead—and get through the day. Included in this set are Managing Your Career, Getting It All Done, and Taking Care of Yourself. This compilation offers insights and practical advice from world-class experts on the topics that matter most to working parents including making decisions at home and at work that align with your priorities; navigating tradeoffs—and managing the feelings that come with them; developing strategies for managing both the details of your day and the long-term view of your career; finding time for personal development; and making career choices that work for you—and your family.The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

The Best of Peter F. Drucker on Non-Profits and the Public SectorPeter F. Drucker's classic and timeless insights on improving effectiveness in the public sector--including government agencies, hospitals, universities, and other nonprofits--are as relevant now as when they were written.In these prescient essays, Drucker explores the merits of proper governance for nonprofits and the public sector by offering advice and guidance on effective business management strategies to help leaders of these organizations better understand, and manage, the complex challenges they face in our volatile world. Public sector leaders will learn how to apply many of Drucker's trusted management practices to nonprofits. In this practical guide, Drucker offers insights on a range of perennial issues:the global economyboard governanceenvironmental challengessuccession planningand other essential management topicsPacked with evergreen advice from the world's most trusted management thinker, Peter F. Drucker on Nonprofits and the Public Sector is regarded as essential reading for all leaders in this sector of the economy.

"The one book every innovator and every entrepreneur needs to make a difference in the world. Social innovation and social entrepreneurship are rising forces in the world. As stakeholder capitalism takes root, and as the extent of systemic challenges becomes clear-from climate change to income inequality to food security to healthcare and beyond-more and more of the best and brightest will feel a calling to become innovators and entrepreneurs who develop and deploy solutions to the world's thorniest problems. But it won't be easy: innovation is not the prerogative or privilege of any organizational form or legal structure. Solutions often require the active collaboration of constituents across government, business, and the nonprofit worlds. Social innovators and entrepreneurs need a handbook to guide them on the journey to changing the world. Frontiers in Social Innovation is an essential volume for becoming a difference maker. Filled with contributions from a who's who of the smartest thinkers and most experienced practitioners, Frontiers in Social Innovation provides the knowledge you need to succeed as a social innovator. Contributions cover the waterfront, including: high-performance leadership to drive social change, design for extreme affordability, scaling social innovation, corporate decarbonization, social innovation and healthcare in the postpandemic world, donor-advised funds and impact investing. Through the voices of those already doing it, including Paul Brest, Kim Starkey, Matthew Bannick, Gloria Lee, and many more, Frontiers in Social Innovation brings to life the challenges and opportunities of the field through case studies in healthcare, education, climate, and responding to a global pandemic. No stone is left unturned in this indispensable volume for anyone who wants to make a difference in the world through innovation and entrepreneurship"--

A Must Reads that will cover classic issues such as providing strategic oversight to emerging challenges such as activist shareholders.We've read everything we've ever published on boards and corporate governance so you don't have to.Covers classic challenges such as increasing diversity, ensuring a culture that reflects company values, and providing strategic oversight while also addressing emerging issues such as shareholder activism, cybersecurity, and ever-shifting regulations, and more.Provides a content mix of research-based pieces to first-hand advice and experience to practitioner interviews.Audience: Leaders who currently serve--or aspire to serve--on boards. Potential for smaller sub-audience of CEOs and other senior executives who need to interact with boards, who might want to read this book to see what's top of mind for board members.

HR professionals have made major strides toward becoming strategic partners. But they need to do more - by generating value through savvy decisions about talent. HR leaders typically assume that, to make such decisions, they must develop sophisticated analytical tools from scratch. Even then, the resulting tools often fail to engage their peers.In Retooling HR, John Boudreau shows how HR leaders can break this cycle - by adapting powerful analytical tools already used by other functions to the unique challenges of talent management.Drawing on his research and examples from companies including Google, Disney, IBM, and Microsoft, Boudreau explains six proven business tools leaders already use. And he shows how HR can apply these tools to talent management. Examples include: Using engineering tolerances to find pivot points that job descriptions miss Using inventory and supply-chain analytics to ensure a ready supply of the right talent Applying logistics tools to optimize succession planning and leadership development Adapting consumer research tools to find untapped value in total rewardsRetooling HR builds on Boudreau's bestselling book Beyond HR, which traces HR's evolution as a decision science. For HR professionals seeking to sharpen their decision-making prowess, this provocative new book blazes an innovative new path.

Your next act starts now.You're ready for something new, but it's hard to start over. Just the idea of trading the security you have now for the unknown or throwing away the education and time you've invested in your current career can plunge you into a swirl of indecision and anxiety. But mixing things up every few years is an increasingly normal and cyclical part of a healthy work life--a way to gain new skills and stretch your existing ones by applying them to different contexts.Whether you know what you want to do next or you're still evaluating options, the HBR Guide to Changing Your Career will help you:Imagine other professional selvesIdentify the skills you need--and those you already possess that will transfer to another industryAssess the financial implications of the change you're consideringTry out new roles without endangering your current jobExplain a seemingly winding career pathPitch yourself into a new role

Effective marketing can mean the difference between runaway successes and costly flops. Covering everything from customer programs to ad campaigns to sales promotions, this guide for marketers, aims to help them to turn opportunities into profits.

An account of the massive logistics operation during the Gulf War, this book looks at the leadership style of General Pagonis and discusses the leadership and logistics lessons, both in the military and the private sector, that can be gleaned from his experience.

OVER 4 MILLION COPIES SOLDWALL STREET JOURNAL AND BUSINESSWEEK BESTSELLERRECOGNIZED AS ONE OF THE MOST ICONIC AND IMPACTFUL STRATEGY BOOKS EVER WRITTENThe global phenomenon that has sold over 4 million copies, is published in a record-breaking 46 languages and is a bestseller across five continents--now updated and expanded with new content. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. A strategy classic.In this perennial bestseller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, BLUE OCEAN STRATEGY, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors but from creating "e;blue oceans"e;--untapped new market spaces ripe for growth.BLUE OCEAN STRATEGY presents a systematic approach to making the competition irrelevant and outlines principles and tools any organization can use to create and capture their own blue oceans. This expanded edition includes:A new preface by the authors: Help! My Ocean Is Turning RedUpdates on all cases and examples in the book, bringing their stories up to the present timeTwo new chapters and an expanded third one--Alignment, Renewal, and Red Ocean Traps --that address the most pressing questions readers have asked over the past 10 yearsA landmark work that upends traditional thinking about strategy, this bestselling book charts a bold new path to winning the future. Consider this your guide to creating uncontested market space--and making the competition irrelevant.To learn more about the power of BLUE OCEAN STRATEGY, visit blueoceanstrategy.com. There you'll find all the resources you need--from ideas in practice and cases from government and private industry, to teaching materials, mobile apps, real-time updates, and tips and tools to help you make your blue ocean journey a success.

A guide for anyone who wants to engage the Chinese in cooperative endeavor. It reveal the social and cultural values that underpin Chinese business practices and influence day-to-day corporate decisions. It provides an insider's perspective on how to work, compete, and cooperate successfully with Chinese companies around the globe.

Welcome to Culturematic: How Reality TV, John Cheever, a Pie Lab, Julia Child, Fantasy Football, Burning Man, the Ford Fiesta Movement, Rube Goldberg, NFL Films, Wordle, Two and a Half Men, a 10,000-Year Symphony, and ROFLCom Memes Will Help You Create and Execute Breakthrough IdeasA Culturematic is a little machine for making culture. Its an ingenuity engine.Once wound up and released, the Culturematic acts as a probe into the often-alien world of contemporary culture, to test the atmosphere, to see what life it can sustain, to see who responds and how. Culturematics start small but can scale up ferociously, bootstrapping themselves as they go.Because they are so inexpensive, we can afford to fire off a multitude of Culturematics simultaneously. This is evolutionary strategy, iterative innovation, and rapid prototyping all at once. Culturematics are fast, cheap, and out of control. Perhaps as important, they fail early and often. They are the perfect antidote to a world where we cannot guess whats coming next.In Culturematic, anthropologist Grant McCracken describes these little machines and helps the reader master them. Examples are drawn from NFL Films, Twitter, the Apple Genius Bar, Starbucks, Ford, SNL Digital Shorts, Restoration Hardware, UNICEF, J. Crew, Pie Lab, USA Network, and the GEICO gecko.For the traditional producers of culturethe creators of movies, design, advertising, publishing, magazines, newspapers, and corporate R&Dthis book will inspire new innovation and creativity.For the emerging producers of culturethe digital playersthis book will serve as a practical handbook. Culturematic: our app for creating the world anew.

Conquering the dating marketfrom an economists point of viewAfter more than twenty years, economist Paul Oyer found himself back on the dating scenebut what a difference a few years made. Dating was now dominated by sites like Match.com, eHarmony, and OkCupid. But Oyer had a secret weapon: economics.It turns out that dating sites are no different than the markets Oyer had spent a lifetime studying. Monster.com, eBay, and other sites where individuals come together to find a match gave Oyer startling insight into the modern dating scene. The arcane language of economicssearch, signaling, adverse selection, cheap talk, statistical discrimination, thick markets, and network externalitiesprovides a useful guide to finding a mate. Using the ideas that are central to how markets and economics and dating work, Oyer shows how you can apply these ideas to take advantage of the economics in everyday life, all around you, all the time.For all online datersand for anyone else swimming in the vast sea of the information economythis book uses Oyers own experiences, and those of millions of others, to help you navigate the key economic concepts that drive the modern age.

The question of how to lead, and what constitutes responsible leadership, becomes more stark and important in an increasingly unmanageable world. Based on decades of teaching, writing, and reflecting on leadership, the author illustrates how our market-driven world has invalidated answers to many of leadership's enduring questions.

Is your company a storytelleror a storydoer?The old way to market a business was storytelling. But in todays world, simply communicating your brands story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Todays most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful storyone told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companiesfrom small start-ups to global conglomeratesorganize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.Montague is a founder of the growth consultancy co:collective and the former president and CCO of J. Walter Thompson, the largest advertising agency in North America. He brings his depth of creative business experience to the book and provides a clear framework and proven process for bringing you and your customers together in the creation of your brand story. Montague introduces five critical elementswhat he calls the the four truths and the action mapthat are the foundation of storydoing: the participants (your customers, partners, and employees) the protagonist (your company today) the stage (the world around your business) the quest (your driving ambition and contribution to the world) your action map (the actions that will make your story real for participants)The book is filled with examples of how forward-thinking organizationsincluding Red Bull, Shaklee, Grind, TOMS Shoes, and News Corporationare effectively using storydoing to transform their organizations and drive extraordinary results.

Embracing the Counterintuitive Side of Collaboration Think of your to-do list at work. Chances are the most important tasks require you to work with othersand the success of those endeavors depends on the effectiveness of your collaboration. According to management expert Leigh Thompson, collaboration that is conscious, planned, and focused on generating new ideas builds excitement and produces what she calls a creative conspiracy. Teams that conspire to organize themselves, motivate one another, and combine their talents to meet creative challenges are the hallmark of the most successful organizations. In this book, Thompson reveals the keys to the kind of collaboration that allows teams to reach their full creative potential and maximize their results. She also reveals a host of surprising findings; for example: Left to their own devices, teams are less creative than individuals Providing rules to teams actually increases inventiveness Striving for quality results in less creativity than striving for quantity Fluctuating membership enhances a teams innovation Most leaders cannot articulate the four basic rules of brainstormingThompson combines broad-ranging research with real-life examples to offer strategies and practices designed to help teams and their leaders capitalize on what actually works when it comes to creative collaboration. Creative Conspiracy challenges managers to adopt an unconventional approach to leading teams that, done right, will lead to the creative success of every teamand every organization.

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you're a young professional or an experienced leader.The HBR Guide to Managing Up and Across will help you:Advance your agenda-and your career-with smarter networkingBuild relationships that bring targets and deadlines within reachPersuade decision makers to champion your initiativesCollaborate more effectively with colleaguesDeal with new, challenging, or incompetent bossesNavigate office politics

A short history of piracy and capitalismWhen capitalism spread along the trade routes toward the Indieswhen radio opened an era of mass communication . . . when the Internet became part of the global economypirates were there. And although most people see pirates as solitary anarchists out to destroy capitalism, it turns out the opposite is true. They are the ones who forge the path.In The Pirate Organization, Rodolphe Durand and Jean-Philippe Vergne argue that piracy drives capitalisms evolution and foreshadows the direction of the economy. Through a rigorous yet engaging analysis of the history and golden ages of piracy, the authors show how pirates form complex and sophisticated organizations that change the course of capitalism. Surprisingly, pirate organizations also behave in predictable ways: challenging widespread norms; controlling resources, communication, and transportation; maintaining trade relationships with other communities; and formulating strategies favoring speed and surprise. We could learn a lot from themif only we paid more attention.Durand and Vergne recommend that rather than trying to stamp out piracy, savvy entrepreneurs and organizations should keep a sharp eye on the pirate space to stay successful as the game changesand it always does.First published in French to great critical acclaim and commercial success as LOrganisation Pirate: Essai sur lvolution du capitalisme, this book shows that piracy is not random. Its predictable, it cannot be separated from capitalism, and it likely will be the source of capitalisms continuing evolution.Pirates, surprisingly, also behave in predictable ways: challenging widespread norms; controlling resources, communication, and transportation; maintaining trade relationships with other communities; and formulating strategies favoring speed and surprise.And we can learn from them.Durand and Vergne recommend that rather than trying to stamp out piracy, savvy companies should keep a sharp eye on the pirate space. Only then can they detect how capitalisms rules of engagement are changingand then revise their business practices to remain successful in the new game.

Meet your new global consumerYouve heard of the burgeoning consumer markets in China and India that are driving the world economy. But do you know enough about these new consumers to convert them into customers?Do you know that: There will be nearly one billion middle-class consumers in China and India within the next ten years? More than 135 million Chinese and Indians will graduate from college in this timeframe, compared to just 30 million in the United States? By 2020, 68 percent of Chinese households and 57 percent of Indian households will be in the middle and upper classes? The number of billionaires in China has grown from 1 to 115 in the past decade alone?In The $10 Trillion Prize, bestselling author Michael J. Silverstein and his The Boston Consulting Group colleagues in China and India provide the first comprehensive profile of the emerging middle class, primed to transform the global marketplace. Already the worlds biggest buyers of cars, mobile phones, appliances, and more, these consumers are eager for more products and services. In fact, its estimated that by 2020, consumers in China and India will generate about $10 trillion of total annual revenue for companies selling to them.This book explains who these consumers arewhat they buy and why, how they think and shop, and how their needs and tastes are changing. It takes you into their lives so you can better understand what they want and what theyre looking for.Only by fully comprehending the forces driving this new generation of consumers will your company be able to capitalize on the opportunities their buying power represents. Insightful and backed by rigorous research, this book takes you inside the hearts and minds of todays emerging Chinese and Indian consumersboth urban and rural, and across all income levelspositioning your company to win as the next wave of global affluence reaches the marketplace.

Will your next leader be insignificantor indispensable?The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it?In Indispensable, Harvard Business School professor Gautam Mukunda offers an enticingly fresh look at how and when individual leaders really can make a difference. By identifying and analyzing the hidden patterns of their careers, and by exploring the systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result.Profiling a mix of historic and modern figuresfrom Thomas Jefferson and Abraham Lincoln to Winston Churchill and Judah Folkmanand telling the stories of how they came to power and how they made the most important decisions of their lives, Indispensable reveals how, when, and where a single individual in the right place at the right time can save or destroy the organization they lead, and even change the course of history.Indispensable will also help you understand this new model so you can use it in your own lifewhether youre a citizen casting a ballot, an executive choosing your next CEO, or a leader trying to make your mark.

Whats your entrepreneurial profile?Do you have what it takes to build a great business?In this book, three prominent business leaders and entrepreneursnow venture capitalists and CEO advisersshare the qualities that surface again and again in those who successfully achieve their goals. The common traits? Heart, smarts, guts, and luck.After interviewing and researching hundreds of business-builders across the globe, the authors found that every one of themfrom young founder to seasoned CEOholds a combination of these four attributes. Indeed each of us tends to be biased toward one of these traits in our decision-making, and figuring out which trait drives you will lead to greater self-awareness and likelihood of success in starting and growing a business.So are you: Heart-dominant, like renowned chef Alice Waters or Starbuckss Howard Schultz? Smarts-dominant, like Jeff Bezos of Amazon or legendary investor Warren Buffett? Guts-dominant, like Nelson Mandela or Virgins Richard Branson? Or are you most defined by the luck trait, like Tony Hsieh of Zappos (and a surprisingly high proportion of other successful entrepreneurs)?Heart, Smarts, Guts, and Luck includes the first Entrepreneurial Aptitude Test (E.A.T), a simple tool to help determine your specific profile.Though no single archetype for entrepreneurial success exists, this book will help you understand which traits to dial up or dial down to realize your full potential, and when these traits are most and least helpful (or even detrimental) during critical points of a company lifecycle. Not only will you know how to build a better business faster, youll also take your natural leadership style to the next level.

What does it take to lead a global business?What makes being a global business leader today such a complex task? Its more than mastering your knowledge of various geographies and cultures, though that is essential. But to succeed, you must also master the complex mind-set and competencies needed to lead in todays fully globalized world. Not an easy assignment.Enter ngel Cabrera and Gregory Unruh. In Being Global, they pull from their extensive experience as well as research they conducted at the Thunderbird School of Global Management, which has been cited by the Financial Times, U.S. News and World Report, and The Economist for its authority on global business. In Being Global, Cabrera and Unruh define a new context for global leadership, vividly illustrating both the challenges and the opportunities facing todays executives. How can you be effective? What new skills must you learn in order to be successful? What do international teams do to stay connected while still producing results on a regional scale?Being Global is written for leaders at all levels of their careerswhether in big business or small, private sector or governmentwho aspire to think and act globally and who need some help getting there. Being a global citizen is just the starting point. Cabrera and Unruh provide the tools and guidance to help you develop even deeper leadership skills, to benefit both you and your organization.

Why Prediction Markets Are Good for BusinessFrom selecting the lead actress in a Broadway musical, to predicting a crucial delay in the delivery of Boeings 787 Dreamliner months before the CEO knew about it, to accurately forecasting US presidential electionsprediction markets have realized some amazing successes by aggregating the wisdom of crowds.Until now, the potential for this unique approach has remained merely an interesting curiosity. But a handful of innovative organizationsGE, Google, Motorola, Microsoft, Eli Lily, even the CIAhas successfully tapped employee insights to change how business gets done.In Oracles, Don Thompson explains how these and other firms use prediction markets to make better decisions, describing what could be the origins of a social revolution. Thompson shows how prediction markets can: draw on the hidden knowledge of every employee tap the intellectual bandwidth of retired employees replace surveys substitute for endless meetingsBy showing successes and failures of real organizations, and identifying the common roadblocks theyve overcome, Oracles offers a guide to begin testing expertise against the collective wisdom of employees and the marketall to the benefit of their bottom line.

As a leader, it's your job to extract maximum talent, energy, knowledge, and innovation from your customers and employees. But how?In The Social Organization, two of Gartner's lead analysts strongly advocate exploiting social technology. The authors share insights from their study of successes and failures at more than four hundred organizations that have used social technologies to fosterand capitalize oncustomers and employees collective efforts.But the new social technology landscape isnt about the technology. Its about building communities, fostering new ways of collaborating, and guiding these efforts to achieve a purpose. To that end, the authors identify the core disciplines managers must master to translate community collaboration into otherwise impossible results: Vision: defining a compelling vision of progress toward a highly collaborative organization. Strategy: taking community collaboration from risky and random success to measurable business value. Purpose: rallying people around a clear purpose, not just providing technology. Launch: creating a collaborative environment and gaining adoption. Guide: participating in and influencing communities without stifling collaboration. Adapt: responding creatively to change in order to better support community collaboration.The Social Organization highlights the benefits and challenges of using social technology to tap the power of people, revealing what managers must do to make collaboration a source of enduring competitive advantage.

If you need the best practices and ideas for achieving career growth and fulfillment--but don't have time to find them--this book is for you. Here are 9 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:- Break out of a career rut- Earn a spot on your company's high-potential list- Find out what's really holding you back- Get the kind of mentoring that leads to a promotion- Groom yourself for an external move- Turn the job you have into the job you want- Crack the code of C-suite entry- Take control of your career after being fired