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Customer Service for Hospitality and Tourism

af Simon (University of South Carolina) Hudson
Customer Service for Hospitality and Tourismaf Simon (University of South Carolina) Hudson
Bag om Customer Service for Hospitality and Tourism

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781917433105
  • Indbinding:
  • Paperback
  • Sideantal:
  • 352
  • Udgivet:
  • 30. april 2025
  • Udgave:
  • 4
  • Størrelse:
  • 174x246x0 mm.
  • Kan forudbestilles.
  • 30. april 2025

  • Bogen kan først forudbestilles 2 måneder før udgivelsesdatoen

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Abonnementspris

- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

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Beskrivelse af Customer Service for Hospitality and Tourism

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability'. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

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