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Using Information to Develop a Culture of Customer Centricity

- Customer Centricity, Analytics, and Information Utilization

af David (President Loshin
Using Information to Develop a Culture of Customer Centricity af David (President Loshin
Bag om Using Information to Develop a Culture of Customer Centricity

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780124105430
  • Indbinding:
  • Paperback
  • Sideantal:
  • 108
  • Udgivet:
  • 25. november 2013
  • Størrelse:
  • 228x151x6 mm.
  • Vægt:
  • 172 g.
  • 2-3 uger.
  • 10. december 2024
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Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

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