UNREADY-To Err is Human

This book is written for the trusting public. Not unlike the myth that "your 401k will be there to help you in your golden years" requires faith and confidence in a reasonable level of oversight, the myth that "your hospital is prepared to keep you safe from inside and outside threats" requires the same level of confidence in the industry's oversight.. Experience shows us that best defense against physical, psychological and economic harm is to be a knowledgeable consumer. Much in the same way that planning for your financial future is filled with unk