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Uncommon Service

- How to Win by Putting Customers at the Core of Your Business

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Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781422133316
  • Indbinding:
  • Hardback
  • Sideantal:
  • 272
  • Udgivet:
  • 7. februar 2012
  • Størrelse:
  • 163x233x25 mm.
  • Vægt:
  • 540 g.
  • 2-3 uger.
  • 5. december 2024
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Beskrivelse af Uncommon Service

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.

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