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The Southwest Airlines Way

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Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071458276
  • Indbinding:
  • Paperback
  • Sideantal:
  • 336
  • Udgivet:
  • 16. juni 2005
  • Udgave:
  • Størrelse:
  • 152x227x21 mm.
  • Vægt:
  • 442 g.
  • 8-11 hverdage.
  • 5. december 2024
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- Adgang til 70.000+ titler
- Ingen binding

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Beskrivelse af The Southwest Airlines Way

Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.

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