The Silo Effect

Gillian Tett lays bare "the silo effect" and explains how fragmentation in terms of how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead to institutional blindness. Spanning Bloomberg's City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, Facebook in San Francisco, Sony in Tokyo, and the Chicago Police Department, this book illustrates how stupidly people can behave when they are mastered by silos. It also shows, however, how institutions and individuals can master their silos. It also shows, however, how institutions and individuals can master their silos instead. These are stories of failure and success.