The People Side of Lean Thinking

YOUR FIRST STEP TO SUCCESSFUL PROCESS IMPROVEMENT. Lean Thinking is a method to reduce waste in business processes. Many attempts to implement Lean Thinking fail to reach their goals. But you can, by linking the efficiency of Lean Thinking to the needs of employees. By using Lean Thinking the right way, every organization can improve output and quality while developing people and improving satisfaction and engagement. The People Side of Lean Thinking presents how to prepare and support employees for change, enabling them to become effective change agents, and explains how to use Lean Thinking tools to help employees thrive. Many chapters end with comprehensive to-do checklists. Everything you need is in a concise, tight package. Author Robert Brown has written seven business books, has a doctorate in psychology, is a certified Lean leader and has almost fifty years of experience as a human factors business consultant. If you currently use Lean Thinking, The People Side will significantly enhance your people and process outcomes. If you are not using Lean Thinking, this is a practical introduction. In either event, this book will improve your organization.