The Million Dollar Greeting

The fresh, new business management book for every business owner, manager, and student.
Proven techniques and practices from the hospitality industry to implement in any businesses.
Provides strategies to improve profit while increasing employee morale and customer satisfaction.
Also includes completely fresh and different advice on managing millennials: shows how to profit by embracing the ethos of the new generation.
First book since Danny Meyer's Setting The Table, which was first published twelve years ago, to share the most effective lessons of hospitality for a broad business audience.
Unprecedented access to business leaders across the United States and Canada. Many of whom have never before been interviewed or shared their best practices stories.
Author's credentials are beyond compare: Harvard, La Varenne, multiple successes as a restauranteur in Chicago, professor of entreprenurship at DePaul.