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The Intuitive Customer

- 7 Imperatives For Moving Your Customer Experience to the Next Level

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Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781137534286
  • Indbinding:
  • Hardback
  • Sideantal:
  • 216
  • Udgivet:
  • 20. august 2016
  • Udgave:
  • 12016
  • Størrelse:
  • 155x220x18 mm.
  • Vægt:
  • 414 g.
  • 8-11 hverdage.
  • 28. november 2024
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Beskrivelse af The Intuitive Customer

Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.

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