De Aller-Bedste Bøger - over 12 mio. danske og engelske bøger
Levering: 1 - 2 hverdage

The Customer Service Activity Book

- 50 Activities for Inspiring Exceptional Service

Bag om The Customer Service Activity Book

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern.The Customer Service Activity Book presents an array of dynamic and engaging activities that:* Reinforce what good customer service is -- and is not* Demonstrate how to work together most constructively and efficiently* Prove the value and the importance of ""sharing the load""* Show how to increase productivity and performance while enhancing relationships with customersAssembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.

Vis mere
  • Sprog:
  • Engelsk
  • ISBN:
  • 9780814433355
  • Indbinding:
  • Paperback
  • Sideantal:
  • 304
  • Udgivet:
  • 16. maj 2018
  • Størrelse:
  • 119x182x26 mm.
  • Vægt:
  • 294 g.
  • 2-3 uger.
  • 25. november 2024

Normalpris

Abonnementspris

- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

Beskrivelse af The Customer Service Activity Book

From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern.The Customer Service Activity Book presents an array of dynamic and engaging activities that:* Reinforce what good customer service is -- and is not* Demonstrate how to work together most constructively and efficiently* Prove the value and the importance of ""sharing the load""* Show how to increase productivity and performance while enhancing relationships with customersAssembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.

Brugerbedømmelser af The Customer Service Activity Book



Find lignende bøger
Bogen The Customer Service Activity Book findes i følgende kategorier: