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The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

Bag om The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071821148
  • Indbinding:
  • Hardback
  • Sideantal:
  • 336
  • Udgivet:
  • 16. februar 2014
  • Størrelse:
  • 229x161x29 mm.
  • Vægt:
  • 538 g.
  • 8-11 hverdage.
  • 29. januar 2025

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- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

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Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.

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