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The Compliance Business and Its Customers

- Gaining Competitive Advantage by Controlling Your Customers

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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780230284197
  • Indbinding:
  • Hardback
  • Sideantal:
  • 154
  • Udgivet:
  • 22. oktober 2012
  • Størrelse:
  • 164x239x21 mm.
  • Vægt:
  • 408 g.
  • 8-11 hverdage.
  • 28. november 2024

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Abonnementspris

- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

Beskrivelse af The Compliance Business and Its Customers

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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