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Ten Principles Behind Great Customer Experiences, The

- The Ten Principles Behind Great Customer Experiences

Bag om Ten Principles Behind Great Customer Experiences, The

Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers' experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn't need to be complicated or cost a fortune.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780273775089
  • Indbinding:
  • Paperback
  • Sideantal:
  • 240
  • Udgivet:
  • 13. december 2012
  • Størrelse:
  • 233x156x16 mm.
  • Vægt:
  • 366 g.
  • 4-7 hverdage.
  • 16. november 2024
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- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

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Beskrivelse af Ten Principles Behind Great Customer Experiences, The

Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers' experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn't need to be complicated or cost a fortune.

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