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Service Automation: Robots and the Future of Work

af Leslie P. Willcocks
Service Automation: Robots and the Future of Work af Leslie P. Willcocks
Bag om Service Automation: Robots and the Future of Work

This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780956414564
  • Indbinding:
  • Hardback
  • Sideantal:
  • 304
  • Udgivet:
  • 12. februar 2016
  • Størrelse:
  • 243x167x32 mm.
  • Vægt:
  • 856 g.
  • Ukendt - mangler pt..

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- Adgang til 70.000+ titler
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This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.

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