Rewired

How companies navigate the technology world to achieve competitive advantage is the defining business challenge of our time. It's not a simple journey. As one CEO said, "We can find digital everywhere in our company but the bottom line." For digital and AI to deliver on its potential, executives need to be ready and willing to undertake the organizational "surgery" required to become a digitally capable enterprise. The answer is in rewiring your business so hundreds, if not thousands, of teams can harness technology to continuously create great customer experiences, lower unit costs, and generate value. Rewiring a business is a journey--one that executives will be on for the rest of their careers. This book is your how-to guide through the most important changes: how to align your team on transforming your core business, reskill your talent bench, implement a new operating model, build a distributed technology and data environment to power teams, and scale the value. Written by the digital and AI leaders at McKinsey & Company, Rewired takes the lessons learned working with more than 200 large-scale B2C and B2B companies and translates them into step-by-step actions that have been proven to work. Tested, iterated, reworked, and tested again over the years, Rewired is the detailed playbook McKinsey's own consultants use. It contains diagnostic assessments, operating model designs, technology and data architecture diagrams, how-to checklists, best practices, and detailed implementation methods, all exemplified with case studies and illustrated with 100 exhibits. Rewired is a practitioner's guide for leaders who are ready to do the hard work needed to outcompete in the age of digital and AI.