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Public Transport and its Users

- The Passenger's Perspective in Planning and Customer Care

af Hans-Liudger Dienel

indgår i Transport and Society serien

Public Transport and its Users af Hans-Liudger Dienel
Bag om Public Transport and its Users

Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780754674474
  • Indbinding:
  • Hardback
  • Sideantal:
  • 330
  • Udgivet:
  • 20. april 2009
  • Størrelse:
  • 156x234x19 mm.
  • Vægt:
  • 453 g.
  • 8-11 hverdage.
  • 10. december 2024
Forlænget returret til d. 31. januar 2025

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Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

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