Process Improvement

Performance and process improvement are of main concern to organizations all over the world. Depending on the industry you are operating in, the problems which plague you are completely different. Several frameworks have been developed focusing on process improvement such as Six Sigma, Lean, and many others. With this book we are not reinventing the wheel. Instead, we want to introduce which frameworks might be applicable to you, what techniques you might apply directly in your situation, and what key steps you have to go through if you want to make your changes a real success. Process improvement deserves proper attention and with this book as your guide you will find all those tools which are required to make also your organization's efforts a real success.