Problem Structuring

Current perspectives on approaches to problem structuring in operational research and engineering and prospects for problem structuring methods applicable to a wide range of practice. Bridging between operational research (OR) and engineering practice, Problem Structuring: Methodology in Practice is grounded in the emergence of soft OR and its development over time as a distinctively new field, broadening the scope of OR to deal with issues of transforming, strategising, and planning in the context of wicked problems. The book is centred on a methodological framing of intervention processes known as problem structuring methods (PSMs) and the techniques presented are suitable for practitioners across a broad range of disciplines. Written by a highly qualified professor of engineering and management, Problem Structuring: Methodology in Practice contains four linked sections that cover: Problem formulation when dealing with wicked problems, justification for a methodological approach, the emergence of soft OR, the relevance of pragmatic philosophy to OR practice. Traces debates and issues in OR leading to the emergence of soft OR, comparative analysis of PSMs leading to a generic framework for soft OR practice, addressing practical considerations in delivering PSM interventions. Charts the emergence of a problem structuring sensibility in engineering practice, introduces a new PSM based on hierarchical process modelling (HPM) supported by teaching and case studies, makes the case for a processual turn in engineering practice supported by HPM with relevance to OR practice. Evaluation of PSM interventions, survey of applications, use of group support systems, new developments supported by machine learning, recontextualising soft OR practice. Problem Structuring: Methodology in Practice is a thought-provoking and highly valuable resource relevant to all "students of problems." It is suitable for any UK Level 7 (or equivalent) programme in OR, engineering, or applied social science where a reflective, methodological approach to dealing with wicked problems is an essential requirement for practice.