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Problem Management

- An implementation guide for the real world

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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781780172415
  • Indbinding:
  • Paperback
  • Sideantal:
  • 190
  • Udgivet:
  • 26. november 2014
  • Størrelse:
  • 170x243x9 mm.
  • Vægt:
  • 340 g.
  • 2-3 uger.
  • 11. december 2024
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Beskrivelse af Problem Management

Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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