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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

af Joseph Michelli
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System af Joseph Michelli
Bag om Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071773546
  • Indbinding:
  • Hardback
  • Sideantal:
  • 320
  • Udgivet:
  • 16. juni 2011
  • Størrelse:
  • 164x235x29 mm.
  • Vægt:
  • 552 g.
  • 8-11 hverdage.
  • 16. januar 2025
Forlænget returret til d. 31. januar 2025
  •  

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The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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