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Practical Handbook of CUSTOMER SERVICE OPERATIONS

Bag om Practical Handbook of CUSTOMER SERVICE OPERATIONS

Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780874080490
  • Indbinding:
  • Hardback
  • Sideantal:
  • 564
  • Udgivet:
  • 30. november 1990
  • Udgave:
  • 1989
  • Størrelse:
  • 234x156x31 mm.
  • Vægt:
  • 2200 g.
  • 8-11 hverdage.
  • 7. december 2024

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Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.

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