Office Systems Analyst (C-3100): Passbooks Study Guide Volume 3100

The Office Systems Analyst Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: fundamentals of microcomputer systems; principles and practices of office automation; training users of computers; office systems analysis; principles of providing user support; understanding and interpreting written material; and more.