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Managing Quality

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Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781841122212
  • Indbinding:
  • Paperback
  • Sideantal:
  • 144
  • Udgivet:
  • 29. januar 2002
  • Størrelse:
  • 125x173x11 mm.
  • Vægt:
  • 142 g.
  • Ukendt - mangler pt..

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Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses.

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