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Managers as Designers in the Public Services

- Beyond Technomagic

af David Wastell
Managers as Designers in the Public Services af David Wastell
Bag om Managers as Designers in the Public Services

Applies the principles of Systems Thinking and Design Thinking to show how we need a 'design revolution' in the public services. Rather than monitoring, measuring and controlling, public sector managers need to see themselves as designers, reshaping work systems and the workplace. Case studies offer positive outcomes from IT innovation.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781908009319
  • Indbinding:
  • Paperback
  • Sideantal:
  • 220
  • Udgivet:
  • 7. september 2011
  • Størrelse:
  • 171x242x12 mm.
  • Vægt:
  • 398 g.
  • Ukendt - mangler pt..

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Applies the principles of Systems Thinking and Design Thinking to show how we need a 'design revolution' in the public services. Rather than monitoring, measuring and controlling, public sector managers need to see themselves as designers, reshaping work systems and the workplace. Case studies offer positive outcomes from IT innovation.

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