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Knowledge Driven Service Innovation and Management

- IT Strategies for Business Alignment and Value Creation

af Petter Gottschalk, Eng Chew
Knowledge Driven Service Innovation and Management af Petter Gottschalk
Bag om Knowledge Driven Service Innovation and Management

Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781466625129
  • Indbinding:
  • Hardback
  • Sideantal:
  • 354
  • Udgivet:
  • 30. november 2012
  • Størrelse:
  • 227x292x42 mm.
  • Vægt:
  • 1784 g.
  • 8-11 hverdage.
  • 9. december 2024

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Abonnementspris

- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

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Presents a collection of research and analysis on the principles of service, knowledge and organisational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organisations as well as facilitate service innovation and customer value co-creation.

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