ITIL(R) Foundation Essentials ITIL 4 Edition
- The ultimate revision guide
- Indbinding:
- Paperback
- Sideantal:
- 90
- Udgivet:
- 16. april 2020
- Udgave:
- 2
- Størrelse:
- 198x127x9 mm.
- Vægt:
- 112 g.
- 8-11 hverdage.
- 16. januar 2025
Normalpris
Abonnementspris
- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding
Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding
Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.
Beskrivelse af ITIL(R) Foundation Essentials ITIL 4 Edition
ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
Provides definitions of the key terms and concepts used in ITIL 4;
Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
Explains the key figures and diagrams in the ITIL syllabus.
This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:
Replacing 'change control' with 'change enablement' throughout;
The removal of 'IT' from the definition of a change; and
Updating definitions for customer, sponsor and user.
Start preparing for your ITIL Foundation exam - order your copy today.
ITIL® is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
Provides definitions of the key terms and concepts used in ITIL 4;
Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
Explains the key figures and diagrams in the ITIL syllabus.
This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:
Replacing 'change control' with 'change enablement' throughout;
The removal of 'IT' from the definition of a change; and
Updating definitions for customer, sponsor and user.
Start preparing for your ITIL Foundation exam - order your copy today.
ITIL® is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.
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