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How to Make Things Happen

- A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy

af Beatriz Munoz-Seca
How to Make Things Happen af Beatriz Munoz-Seca
Bag om How to Make Things Happen

And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9783319547855
  • Indbinding:
  • Hardback
  • Sideantal:
  • 367
  • Udgivet:
  • 19. september 2017
  • Udgave:
  • 12017
  • Størrelse:
  • 162x243x31 mm.
  • Vægt:
  • 790 g.
  • Ukendt - mangler pt..

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- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

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Beskrivelse af How to Make Things Happen

And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

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