Growing up Automotive

Having spent the majority of his life immersed in the automotive world, Charlie Rose shares his most memorable moments. Laugh, cry, and cheer as he takes you behind the scenes of dealership service departments, engine and transmission rebuilding companies, tire stores, and gas stations. He also describes what it takes to be self-employed. His stories paint a picture of what working for some of the best and some of the worst facilities in the automotive industry looks like. Experience a glimpse of his life from when he was a high school automotive student to a master certified technician in today's computer-controlled automobiles. Charlie suggests how to improve customer trust and retention while uncovering dishonesty. Classes of mechanics and technicians are explained and what to look for when shopping for automotive repair. Fasten your seatbelts!