De Aller-Bedste Bøger - over 12 mio. danske og engelske bøger
Levering: 1 - 2 hverdage

Bøger af Darryl S. Doane

Filter
Filter
Sorter efterSorter Populære
  • - 50 Activities for Inspiring Exceptional Service
    af Rose D. Sloat & Darryl S. Doane
    448,95 kr.

    From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern.The Customer Service Activity Book presents an array of dynamic and engaging activities that:* Reinforce what good customer service is -- and is not* Demonstrate how to work together most constructively and efficiently* Prove the value and the importance of ""sharing the load""* Show how to increase productivity and performance while enhancing relationships with customersAssembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.

  • - For Not Delivering Excellent Customer Service - and What Should Happen!
    af Darryl S. Doane
    178,95 kr.