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Empowerment: HR Strategies for Service Excellence

af Conrad Lashley
Empowerment: HR Strategies for Service Excellence af Conrad Lashley
Bag om Empowerment: HR Strategies for Service Excellence

Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780750652445
  • Indbinding:
  • Paperback
  • Sideantal:
  • 320
  • Udgivet:
  • 19. juni 2001
  • Størrelse:
  • 157x234x18 mm.
  • Vægt:
  • 482 g.
  • 2-4 uger.
  • 18. december 2024
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Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.

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