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Emotions at Work

- Normative Control, Organizations, and Culture in Japan and America

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In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780674008588
  • Indbinding:
  • Hardback
  • Sideantal:
  • 304
  • Udgivet:
  • 30. maj 2002
  • Størrelse:
  • 235x164x22 mm.
  • Vægt:
  • 568 g.
  • Ukendt - mangler pt..

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In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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