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Digital Transformation in the Customer Experience

Digital Transformation in the Customer Experience
Bag om Digital Transformation in the Customer Experience

Discusses how digital transformation can help service and manufacturing firms to deliver better customer experience. Seeks to disseminate novel technical concepts and features. Addresses questions such as the relevance of e-service quality in customer satisfaction and loyalty, the IoET in marketing and healthcare, and more.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781774918128
  • Indbinding:
  • Hardback
  • Sideantal:
  • 440
  • Udgivet:
  • 10. februar 2025
  • Størrelse:
  • 156x234x0 mm.
  • Kan forudbestilles.
  • 10. februar 2025
  • Bogen kan først forudbestilles 2 måneder før udgivelsesdatoen

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- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

Beskrivelse af Digital Transformation in the Customer Experience

Discusses how digital transformation can help service and manufacturing firms to deliver better customer experience. Seeks to disseminate novel technical concepts and features. Addresses questions such as the relevance of e-service quality in customer satisfaction and loyalty, the IoET in marketing and healthcare, and more.

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