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Customer Service in Academic Libraries

- Tales from the Front Line

Bag om Customer Service in Academic Libraries

Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781843347583
  • Indbinding:
  • Paperback
  • Sideantal:
  • 152
  • Udgivet:
  • 16. oktober 2015
  • Størrelse:
  • 229x153x10 mm.
  • Vægt:
  • 254 g.
  • 2-4 uger.
  • 18. december 2024

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- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

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Ingen binding og kan opsiges når som helst.

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Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

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