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  5. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

af Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition af Kerry Patterson
Bag om Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071830607
  • Indbinding:
  • Hardback
  • Sideantal:
  • 304
  • Udgivet:
  • 16. Juni 2013
  • Udgave:
  • 2
  • Størrelse:
  • 236x163x24 mm.
  • Vægt:
  • 566 g.
Leveringstid: 2-3 uger
Forventet levering: 23. Oktober 2024

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Beskrivelse af Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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