Conversational AI

Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services.
In Conversational AI, you will learn how to:Pick the right AI assistant type and channel for your needsWrite dialog with intentional tone and specificityTrain your AIs classifier from the ground upCreate question-and-direct-response AI assistantsDesign and optimize a process flow for web and voiceTest your assistants accuracy and plan out improvementsConversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. Youll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog.