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Contact Center Management

- From Complaint Department to Value Center

Bag om Contact Center Management

Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9789401454100
  • Indbinding:
  • Paperback
  • Sideantal:
  • 286
  • Udgivet:
  • 24. Oktober 2018
  • Størrelse:
  • 239x170x25 mm.
  • Vægt:
  • 658 g.
  • Ukendt - mangler pt..

Normalpris

Abonnementspris

- Rabat på køb af fysiske bøger
- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
Ingen binding og kan opsiges når som helst.

Beskrivelse af Contact Center Management

Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

Brugerbedømmelser af Contact Center Management



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