Call Center Manager (C-4856): Passbooks Study Guide Volume 4856

The Call Center Manager Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: preparing reports and official documents; understanding and applying administrative principles; understanding and interpreting tabular material; working and interacting with others; and other related areas.