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Building Great Customer Experiences

af Colin Shaw, John Ivens
Building Great Customer Experiences af Colin Shaw
Bag om Building Great Customer Experiences

This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781403939494
  • Indbinding:
  • Paperback
  • Sideantal:
  • 224
  • Udgivet:
  • 13. september 2002
  • Udgave:
  • 2
  • Størrelse:
  • 233x157x13 mm.
  • Vægt:
  • 386 g.
  • 8-11 hverdage.
  • 28. november 2024
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- 1 valgfrit digitalt ugeblad
- 20 timers lytning og læsning
- Adgang til 70.000+ titler
- Ingen binding

Abonnementet koster 75 kr./md.
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This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.

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