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This book constitutes the refereed proceedings of the 12th Software Quality Days Conference, SWQD 2020, held in Vienna, Austria, in January 2020. The Software Quality Days (SWQD) conference started in 2009 and has grown to the biggest conference on software quality in Europe with a strong community.

This book proposes a novel technique, named artifact-driven process monitoring, by which multi-party processes, involving non-automated activities, can be continuously and autonomously monitored.

This book constitutes the thoroughly refereed proceedings of the international workshops associated with the 32nd International Conference on Advanced Information Systems Engineering, CAiSE 2020, which was planned to take place in Grenoble, France, during June 8-12, 2020.

This book constitutes the refereed proceedings of the 20th International Conference on Group Decision and Negotiation, GDN 2020, which was planned to be held in Toronto, ON, Canada, during June 7¿11, 2020. The conference was cancelled due to the Coronavirus pandemic. Nevertheless, it was decided to publish the proceedings, because the review process had already been completed at the time the cancellation was decided. The field of Group Decision and Negotiation focuses on decision processes with at least two participants and a common goal but conflicting individual goals. Research areas of Group Decision and Negotiation include electronic negotiations, experiments, the role of emotions in group decision and negotiations, preference elicitation and decision support for group decisions and negotiations, and conflict resolution principles.The 14 full papers presented in this volume were carefully reviewed and selected from 75 submissions. They were organized intopical sections named: Conflict Resolution, Preference Modeling for Group Decision and Negotiation, Intelligent Group Decision Making and Consensus Process, Collaborative Decision Making Processes.

This book constitutes the refereed proceedings of the 9th International Symposium on Business Modeling and Software Design, BMSD 2019, held in Lisbon, Portugal, in July 2019.

The two-volume set LNBIP 353 and 354 constitutes the proceedings of the 22nd International Conference on Business Information Systems, BIS 2019, held in Seville, Spain, in June 2019.

This book constitutes revised selected papers from the 9th International Workshop on Enterprise Applications, Markets and Services in the Finance Industry, FinanceCom 2018, held in Manchester, UK, in June 2018. The 11 papers presented in this volume were carefully reviewed and selected from 18 submissions.

This book constitutes selected papers from the 15th European, Mediterranean, and Middle Eastern Conference, EMCIS 2018, held in Limassol, Cyprus, in October 2018.

In the era of continuous changes in internal organizationalsettings and external business environments - such as new regulations and business opportunities - modern enterprises are subject to extensive research and study.

Contains papers of the 8th International Conference on Enterprise Information Systems, ICEIS 2006, held in Paphos, Cyprus, in May 2006. This book covers different aspects related to enterprise computing. It includes sections on databases and information systems integration, and artificial intelligence and decision support systems.

Constitutes the refereed post-workshop proceedings of nine international workshops that was held in Hoboken, NJ, USA, in conjunction with the 8th International Conference on Business Process Management, BPM 2010, in September 2010.

Contains the refereed post-proceedings of the First International Conference on Exploring Services Science (IESS) in Geneva, Switzerland, in February 2010.

The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned.

This volume constitutes the proceedings of the Third Working Conference on Practice-Driven Research on Enterprise Transformation (PRET), held in Luxembourg, on September 6, 2010, as the industrial track of the 13th IEEE Conference on Commerce and Enterprise Computing (CEC 2011).

Constitutes the proceedings of the 8th International Heinz Nixdorf Symposium, IHNS 2010, held in Paderborn, Germany, during April 21-22, 2010, under the title "Changing Paradigms: Advanced Manufacturing and Sustainable Logistics".

Constitutes the proceedings of the 7th Workshop on E-Business, WEB 2008, held in Paris, France, on December 13, 2008. This book covers topics such as electronic markets, electronic services, radio frequency identification, service-oriented architectures, virtual communities, and Web intelligence.

SEAFOOD 2009: Enabling Global Partnerships to Deliver on Business Needs Companies have been outsourcing areas of software development work for many years, either because of the engineering challenges or because the outsourced aspect is not central to their core business.

This book constitutes the proceedings of the 4th International Workshop on Enterprise Applications and Services in the Finance Industry, FinanceCom2008, held in Paris, France, on December 13, 2008.

On behalf of the PROFES Organizing Committee we are proud to present the proce- th ings of the 10 International Conference on Product Focused Software Process - provement (PROFES 2009), held in Oulu, Finland.

This book constitutes revised selected papers from the 8th and 9th IFIP WG 2.6 International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2018, held in Seville, Spain, on December 13-14, 2018, and SIMPDA 2019, held in Bled, Slovenia, on September 8, 2019.

Outsourcing throws into sharp focus the entire software engineering life- cle. Topics as diverse as requirements analysis, concurrency and model-checking need to ?nd a composite working partnership in software engineering practice.

These challenges are traditionally addressed by black-box thinking-based knowledge, i.e., knowledge concerning the function and the behavior of ent- prises, as contained in the organizational sciences. In order to bring about changes, white-box-based knowledge is needed, i.e., knowledge concerning the construction and the operation of enterprises.

The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned.

Contains the proceedings of the 11th International Conference on Enterprise Information Systems, ICEIS 2009, held in Milan, Italy, in May 2009. This title covers such topics as: databases and information systems integration; artificial intelligence and decision support systems; and, information systems analysis and specification.

Constitutes the post-conference proceedings of the 4th International Conference on Web Information Systems and Technologies, held in Funchal, Madeira, Portugal, in May 2008. This book presents 32 papers.

The XP conference series established in 2000 was the first conference dedicated to agile processes in software engineering. The conference has grown to be the largest conference on agile software development outside North America.

This book constitutes the thoroughly refereed proceedings of the 46th International Conference on Objects, Components, Models and Patterns, TOOLS EUROPE 2008, held in Zurich, Switzerland, in June/July 2008.

This book constitutes the refereed proceedings of UNISCON 2008 held in Klagenfurt, Austria, during April 22-25, 2008. The 19 papers dealing with conceptual modeling, model-driven software development and information systems applications represent a 30% selection from the original set of submissions.

This book contains the revised papers of the 3rd International Workshop on Enterprise Applications and Services in the Finance Industry, FinanceCom 2007. It covers innovative applications of novel technology in banking and finance.