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An Evaluation of the Military Onesource Call Center in Select Groups of Callers

af Lisa H Jaycox, Thomas E Trail, Grace Gahlon, Erika Litvin Bloom, Allyson D Gittens
An Evaluation of the Military Onesource Call Center in Select Groups of Callers af Lisa H Jaycox
Bag om An Evaluation of the Military Onesource Call Center in Select Groups of Callers

The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781977406538
  • Indbinding:
  • Paperback
  • Sideantal:
  • 86
  • Udgivet:
  • 23. juni 2021
  • Størrelse:
  • 229x152x5 mm.
  • 2-3 uger.
  • 23. november 2024

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Beskrivelse af An Evaluation of the Military Onesource Call Center in Select Groups of Callers

The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.

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