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Discover The Craft Advantage: Reviving Craft in Architecture for a Better Built Environment and Improved Influence. Delve into this groundbreaking book that unveils a transformative architectural journey. The Craft Advantage illuminates the pivotal role of craft in revitalizing the architecture profession. Uniting tradition with innovation. It unveils strategies to reverse decline, amplify professional influence, and elevate the built environment. Explore a treasure trove of insights, empowering architects to harness the power of craftsmanship for a more impactful and sustainable future. Join the movement to embrace the timeless art of craft, ushering in a new era of architectural excellence. Unleash the potential of The Craft Advantage today.

Today's healthcare consumer demands more than just an appointment. They want healing and human connection. Since good medicine can't exist without the collaboration of all parties involved, providing an exceptional experience from first contact to release requires active participation from the entire medical office team. Each patient's situation is unique. But the greatest factor in a patient's experience-and possibly the most consistently underutilized tool in health care-is hospitality. Hospitality and healthcare go hand-in-hand. So, what does this mean for your medical practice?Imagine a practice with little to no client conflict or internal drama. Imagine the most recognized aspect from stakeholders being a positive work environment. Imagine team members who can't wait to come to work on Monday. What if you also had a steady stream of new patients from referrals alone and loyal clients who stay with you for years? The hospitality industry utilizes specific skills to cater to the particular needs of each individual being served. In healthcare, those we serve include the patient, their family, and the medical team themselves. Utilizing hospitality skills means enjoying your work while reaping the respect and appreciation you deserve as a healthcare provider accompanied by better patient satisfaction. Contrast this with the alternatives-constant team turnover, employee burnout, high stress levels, and a decline in mental health.Hospitality is a mindset. Whether you are a veterinarian, dentist, chiropractor or physician, Hospitality in Healthcare teaches you how to think with a servant's heart by anticipating and personalizing each person's experience for their gain ... and yours!

The Winner of a Fall 2023 BookFest Personal Memoir Honorable Mention!Get Your Greater is a powerful memoir of personal transformation, self-healing, and faith. Mark Shepard shares his raw and real journey from trauma to triumph, recounting his experiences of losing his mother in a horrific act of violence before the age of 10, enduring mistreatment by family, suffering physical and sexual abuse in foster care, and struggling with poverty and homelessness while raising his young sons. Despite these overwhelming challenges, Mark's Christian faith and inner strength helped him rise from a bed of metal bars to a life filled with love, gratitude, and purpose. His autobiography sheds light on the resilience required to overcome trauma, abandonment, and cruelty, while offering a blueprint for personal growth and self-esteem. Mark's story of survival is a testament to the power of faith, psychological resilience, and unwavering ambition. As he reflects on the movement of God in his life-sometimes slow, but always steady-he encourages readers to embrace their own personal growth and transformation. Get Your Greater is an inspiring call to never give up, to be patient, steadfast, and resilient, and to trust that, no matter the trials of life, a greater purpose is always within reach.