Bøger udgivet af McGraw Hill LLC

"The new edition of First Aid for the USMLE Step 1 is filled with 1,000 color clinical images, including more depicting diverse patients; 1,300+ high-yield facts and mnemonics, organized into basic principles and organ system; and invaluable test-taking advice. There's a reason for the longstanding success of First Aid for the USMLE Step 1. Once you open the 2024 edition, you'll instantly understand why it's a resource you can't be without!"--Amazon.com.

Speak English with confidence!Whether you're learning English at an intermediate level or looking to brush up on your conversational skills, Practice Makes Perfect: English Conversation offers a unique and effective way to learn to speak the language fluently and spontaneously. You'll get started on sentence building right away, through exercises that let you practice what you've learned through dialogues with real-life examples. Based on the successful approach of the Practice Makes Perfect series, English Conversation, Premium Fourth Edition is organized around 12 units that present specific conversational functions and common, everyday scenarios-from introducing yourself and starting a conversation to making an appointment and arguing a point. The exclusive Language Lab app features streaming audio recordings of the dialogs in the book, helping you perfect your pronunciation, and every unit provides the opportunity not simply to converse, but to build and support correct grammar, syntax and word usage.. Proven approach to learning helps you get a handle on English conversation right away, and build on your skills as you go . Extensive practice exercises and exposure to practical and high-frequency vocabulary, as well as an answer key for reference and quick feedback . Includes a section of review exercises to test your understanding of all key themes covered by the book. Streaming audio recordings of all dialogues in the book, along with the answers to more than 100 exercises, are available via the app. NEW in this premium edition: Enhanced app features including text-to-speech

A Doody's Core Title for 2024 & 2022! The Web That Has No Weaver is the classic, comprehensive guide to the theory and practice of Chinese alternative medicine. This accessible and invaluable resource has earned its place as the foremost authority in synthesizing Western and Eastern healing practices. This revised edition is the product of years of further reflection on ancient Chinese sources and active involvement in cutting-edge scientific research.

"From the people who make the test"--Cover.

The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives.Now, with The Essential Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume.The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.The Essential Deming reveals Deming's unique insight about:How poor management infects an entire organization The critical importance of management on producing quality products and services Improving management in any company The effective management of people--the manager's single most important task How to educate workers into critical thinkers Ways to preserve statistical integrity while dealing with real-world problemsFully authorized by the Deming estate and published in cooperation with The W. Edwards Deming Institute, The Essential Deming is the first book to distill Deming's life's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization."To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh." -- U.S. NEWS & WORLD REPORT"I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products. . . . Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress." -- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company"It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them. . . . The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts." -- DONALD M. BERWICK , Senior Fellow, Center for American Progress"Toyota Motor Corporation was awarded a Deming Prize in 1965. This laid the foundations for the present growth of our company. I do believe the ideas and theories of Dr. Deming emphasizing the importance of quality control are very useful for people of all ages." -- TATSURO TOYODA, Senior Advisor, Toyota Motor Corporation"Few rival W. Edwards Deming for impact on management in the twentieth century. Indeed, Deming and Drucker, to my mind, stand apart for the breadth and depth of their vision for management as a profession that truly might help realize the possibility of people working together at their best. . . . The publication of this expansive edition of Deming in Deming's own words is a seminal event." -- PETER M. SENGE, MIT and the Society for Organizational Learning

A winner of the American Marketing Association Foundation's Berry-AMA 2011 Book Prize for the best book in marketing! Shareholder value . . . core competence . . .six sigma . . . right sizing . . . These influential strategy ideas have lured many companies into a dangerous internal focus, viewing the world from the inside out. As a result, companies lose sight of the market, which leads to poor results over the long run. Inside-out thinking distracts companies from the core purpose of a business: to create and serve customers. Fulfilling that purpose can be done only by approaching strategy from the outside in. In this refreshing look at creating enduring business value, two business school professors from The Wharton School and The Fuqua School of Business, Duke University, challenge you to shift your perspective. They demonstrate that companies that adopt--and fight to keep--an outside-in view focused on customer value have grown revenue, profit, and shareholder value through both boom and bust business cycles. Applying years of research, George S. Day and Christine Moorman illustrate that an outside-in view requires constant vigilance and focus on four customer value imperatives: Be a customer value leader Innovate new value for customers Capitalize on the customer as an asset Capitalize on the brand as an asset Only companies that operate with an outside-in view from the C-suite to the front lines can expect to maximize and profit from customer value. Strategy from the Outside In puts you ahead of the competition and, just as important, keeps you there. Visit www.strategyfromtheoutsidein.com Praise for Strategy from the Outside In "Throughout P&G's long history, we have focused on the four customer value imperatives outlined in this excellent book--and are as committed to them today as ever. This is essential reading for leaders focused on making a positive difference in the world and, as a direct result, delivering growth for both the near and long term." --Robert A. McDonald, Chairman, President, and CEO, The Procter & Gamble Company "Strategy from the Outside In is thought-provoking, practical, and full of ideas on how to strengthen your company's customer value proposition." --Tom Lynch, CEO, Tyco Electronics Corporation "American Express's success has rested largely on our ability to focus on our customers and adapt to their changing needs over the past 160 years. Strategy from the Outside In is an insightful book with practical advice about how to do just that." --Jud Linville, President and CEO Consumer Services, American Express "An in-depth look into the basic premise of what, in my view, makes successful business. Certainly worth reading once and then once every year to remind all of us what keeps us in business. For marketers, a great benchmark to help focus on how to add value most effectively." --Geert van Kuyck, Executive Vice President and Chief Marketing Officer, Royal Philips Electronics "Sam Walton said 'there's only one boss--the customer'. At Walmart we try to stay focused on that every day. But how? Strategy from the Outside In provides a blueprint for how to build a trusted brand based on consistently providing superior value to customers." --Stephen Quinn, Chief Marketing Officer, Walmart "Getting your company to organize around what customers value most sounds easy in theory, but it's very hard to do consistently well. Day and Moorman provide a thoughtful, realistic, and actionable blueprint for delivering the most value to your most valuable customers." --Beth Comstock, Chief Marketing Officer, GE "Only a few books can really help marketing professionals make a difference in their organization.

All the skill-building English language practice you need to master ESL-with seven books in one value-packed volume-plus support from the McGraw Hill Language Lab appThe most effective way to learn any new language is to practice, practice, and practice. No other workbooks put as much emphasis on this as the Practice Makes Perfect series-and in Practice Makes Perfect: Complete English All-in-One for ESL Learners, you get seven skill-building titles to help you build a solid foundation of verbs, vocabulary, grammar and conversational skills-all in one value-packed workbook.This one-stop resource includes thorough explanations that are reinforced by hundreds of hands-on practice exercises to help you build the skills needed to communicate in English with confidence. A comprehensive index makes it easy to reference all grammar explanations throughout the book, making this an ideal resource for both beginning and advanced beginning levels. This Premium edition also includes extensive support through McGraw Hill's unique Language Learning app, allowing you to stream audio recordings for audio conversations and take advantage of the helpful "record yourself" feature.Designed specifically for the beginning ESL student (as opposed to general grammar students)Value-packed volume contains core content from seven titles: English Grammar for ESL Learners; Intermediate English Grammar for ESL Learners; English Verbs; English Verb Tenses Up Close; English Pronouns and Prepositions; English Sentence Builder; and English ConversationIntegrated approach allows you to study and develop your language skills at your own level and paceThis premium second edition is supported by the McGraw Hill Language Lab app, with streaming audio recordings for 12 conversations and a helpful "record yourself" feature.

Toyota doesn't just produce cars; it produces talented people. In the international bestseller, The Toyota Way, Jeffrey Liker explained Toyota's remarkable success through a 4P model for excellence-Philosophy, People, Problem Solving, and Process. Liker, with coauthor David Meier, provided deeper insight into the practical application of the principles in The Toyota Way Fieldbook. Now, these authorities on Toyota reveal how you can develop talented people and achieve incredible results in your company.Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential.Toyota Talent provides you with the inside knowledge you need toIdentify your development needs and create a training plan Understand the various types of work and how to break complicated jobs into teachable skills Set behavioral expectations by properly preparing your workplace Recognize and develop potential trainers within your workforce Effectively educate nonmanufacturing employees and members of the staff Develop internal Lean Manufacturing experts Guiding you with expert tips and training aids, as well as real-world examples drawn from the authors' two decades of research and field work, Liker and Meier show you how to get the most out of people who live and breathe your company's philosophy-and who work together toward a common goal.

A game-changing framework for staying top of mind with your audience―from the No. 1 company dominating content marketingWhat do many successful businesses and leaders have in common? They're the first names that come to mind when people think about their particular industries. How do you achieve this level of trust that influences people to think of you in the right way at the right time? By developing habits and strategies that focus on engaging your audience, creating meaningful relationships, and delivering value consistently, day in and day out.It's the winning approach John Hall used to build Influence & Co. into one of "America's Most Promising Companies," according to Forbes. In this step-by-step guide, he shows you how to use content to keep your brand front and center in the minds of decision makers who matter. He reveals: - how consumer needs and expectations have changed and what this shift means for you - how to build a helpful, authentic, and consistent brand that serves others just as well as it serves you - proven methods for using digital content to enrich your target audience's lives in ways that build real, lasting trust Whether you're a marketing leader engaging an audience of potential customers, a business leader looking to humanize your company brand, or an industry up-and-comer seeking to build influence, maintaining a prominent spot in your audience's minds will increase the likelihood that the moment they need to make a choice, you'll be the first one they call. There's no better way to drive opportunities that result in increased revenue and growth. Business is never "just" business. It's always about relationships. It's always about a human connection. When you're viewed as a valuable, trustworthy partner, the opportunities are endless. Position yourself for success by establishing and developing content-driven relationships that keep you and your brand Top of Mind.

Winner of the Shingo Prize for Research and Professional Publication, 2009The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company.Toyota Culture examines the "human systems" that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire. Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to: Find competent, able, and willing employees Start training and socializing your people as you hire them Establish and communicate key business performance indicators at every level of your organization Train your people to solve problems and continuously improve processes in their daily work Develop leaders who live and teach your company's philosophy Reward top performance-and offer help to those who are struggling Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture.

Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify, LinkedIn, and TargetMore and more companies are concluding that the potential rewards of subscription-based products and services are worth the risk of radically changing their business models. They're correct. The Membership Economy is here and it's here to stay--and if you want to compete for the long run, you need to join it. Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust. You'll find out how industry leaders like Under Armour, Microsoft, and Netflix have created an ever-expanding customer base of loyal subscribers―and are keeping them coming back. You'll learn how to lead your organization through every step of the process―from initial start-up to new product testing, scaling for long-term growth and sustainability to revamping your culture so everyone works together to optimize customer lifetime value. You'll also master all the essentials of succeeding in the Membership Economy, like subscription pricing, Software-as-a-Service, digital community engagement, and freemium incentives as a way to turn casual browsers into cash-paying super-users.With The Forever Transaction, you have everything you need to build durable, long-term relationships with every customer, and leverage them for ultimate business success―today, tomorrow, and forever.

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

Secrets to high-volume, high-profit sales from the most successful sellers on eBay Secrets of the eBay Millionaires reveals the inside stories behind eBay's most successful sellers-including those in the Professional eBay Seller's Association, who together make more than $1 billion annually on eBay. For the first time in one volume, aspiring PowerSellers will get hundreds of undocumented tips and tricks on building a strong eBay business and maximizing sales and profits. Readers will learn to develop a business plan, identify market need, promote their products, build a solid reputation, and more. The sellers profiled represent the major eBay categories, including computers and software, consumer electronics, books, movies, music, collectibles, jewelry, and B-to-B merchandise. Various business models are examined, such as hobbyist-turned-entrepreneur and brick-and-mortar businesses brought online. Readers are sure to find sellers with whom they can identify.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Get Started on Microsoft SQL Server 2008 in No TimeLearn to use all of the powerful features available in SQL Server 2008 quickly and easily. Microsoft SQL Server 2008: A Beginner's Guide explains the fundamentals of each topic alongside examples and tutorials that walk you through real-world database tasks. Install SQL Server 2008, construct high-performance databases, use powerful Transact-SQL statements, create stored procedures and triggers, and execute simple and complex database queries. Performance tuning, Database Engine security, Business Intelligence, and XML are also covered. Set up, configure, and maintain SQL Server 2008Build and manage database objects using Transact-SQL statements Create stored procedures and user-defined functionsOptimize database performance, availability, and reliabilityImplement solid security using authentication, encryption, and authorization Automate tasks using SQL Server AgentCreate reliable data backups and perform flawless system restoresUse all-new SQL Server 2008 Business Intelligence, development, and administration toolsLearn in detail the SQL Server XML technology (SQLXML)

Update of: Quicken 2017: the official guide.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.All the cosmetic dermatologic surgery techniques you need--and nothing that you don't!Successfully performing cosmetic dermatologic surgery starts with mastering techniques... and that's the focus--the only focus--of this learn-as-you-go guide. Concise Manual of Cosmetic Dermatologic Surgery is written by four of the field's preeminent experts who deliver clear, authoritative guidance on the most essential cosmetic dermatology surgical techniques. Logically organized by technique instead of problem, the book first reviews the general approach to the dermasurgery patient, providing useful background information before systematically addressing specific surgical procedures. Each templated chapter begins with key points and includes a range of clinically relevant considerations--from set up to common pitfalls--that represent a practitioner's ideal checklist. FeaturesSystematic approach to coverage of all surgical techniques: flaps and grafts, chemical peels, fat transfer, liposuction, hair transplantation, treatment of varicose and telangiectatic leg veins, blepharoplasty, forehead and face lift, and more Streamlined, focused content Consistent chapter format that includes key points, indications and contraindications, set up, choice of agents/techniques, a step-by-step description of the technique, and how to avoid potential pitfalls Excellent full-color illustrations, including diagrams and clinical photographsChapter on the use of lasers in cosmetic dermatologic surgery

The most trusted guide to the National Electrical Code®-fully updated for 2023 rules and regulationsCompletely revised to align with the 2023 NEC, McGraw Hill's National Electrical Code® 2023 Handbook, 31st Edition offers concise explanations, advice, and analysis for all of the current provisions. In-depth coverage of the background and rationale for specific rules enhances your understanding of both meaning and application. This practical resource features over 1,000 figures, photos, and examples.Designed to be used as a companion guide to the 2023 NEC itself, this on-the-job reference is arranged in code order, so the explanation for any topic lines up exactly with the applicable section in the code. You will gain access to straightforward, ready-to-apply code clarification, enabling them to work efficiently and safely and achieve full compliance. . Completely updated to cover all significant changes in the 2023 NEC. Contains plain language explanations of complex and controversial rules. Written by a senior member of the NEC steering committee

TURN EVEN THE MOST STRESSFUL SITUATION INTO AN OPPORTUNITY TO SHINE FOR YOU AND YOUR TEAM People aren't born to be high-performing leaders; instead, they need to learn to develop the time-proven characteristics of great leadership. Leadership When the Heat's On shows you how to acquire these characteristics, motivate your people, and achieve remarkable results across your organization-particularly during times of change and stress. This quick-hitting, hands-on rulebook is chock-full of hard-won advice and action steps for keeping your cool under pressure and inspiring incredible performance from your team. You'll see how to: Start turning problems into opportunities that can enhance your career Practice "humanagement"-using the job to develop the person while having fun in the process Overcome your team's roadblocks to goal achievement Develop an organization with free-flowing, two-way communication, from top-to-bottom Know the signs of low morale, take immediate action to counteract the causes, and make strategic plans to keep spirits from falling again Encourage inspired thinking by relaxing old rules of conformity and publicly recognizing new ideas Leadership When the Heat's On prepares you to meet all leadership challenges, whether anticipated or unexpected.

Everything you need to know about diagnosing and treating the most common pain condition in the world The chief complaint of headache accounts for up to 19 percent of outpatient neurology office visits and is among the top three chief complaints presenting in the emergency rooms and leading to neurological consultation. From a world-renowned clinician on the subject, Headache and Facial Pain Medicine provides expert coverage of any type of headache readers are likely to encounter. Migraine, tension, and cluster headaches-the most common of all headaches-receive highly detailed discussions, while the many, generally secondary headaches, are covered more briefly. Practitioners and residents will find important information about conducting a physical exam, determining between primary and secondary headaches, diagnostic imaging and lab studies, and the anatomy and physiology of head pain.With more than 60 chapters, this comprehensive guide covers virtually every type of head and facial pain, including:. Migraines. Cluster headaches. Tension headaches. Hemicrania. Daily headaches. Exertional headaches. Hypnic headaches. Headaches associated with sexual activity. Stabbing headaches. Posttraumatic headache. Headache associated with stroke. Facial pain. Headaches and sleep. Eye-disease headaches. Neuralgia. Headaches during pregnancy. Headache and racial/ethnic disparities

WHAT INVESTORS WANTPraise for What Investors Really Want "We all share behavioral traits that are major roadblocks to intelligent financial decisions. Bottom line: if you really want to achieve investment success, understand yourself and eliminate or minimize these traits. This book will help you do exactly that." -- John C. Bogle, Founder, Vanguard Funds "What Investors Really Want enables us to "post mortem" the financial decisions of ourselves and others. The book is extremely valuable for theory, as a survey of how the human animal makes financial decisions, and for the practice of making smarter financial decisions."--Harry M. Markowitz, Rady School of Management, University of California, San Diego; winner, Nobel Memorial Prize in Economic Sciences"In investing, we are often our own worst enemies. Meir Statman, an expert in behavioral finance, explains the common errors to which we are prone and helps us make smarter decisions about our investments." --Burton Malkiel, bestelling author of A Random Walk Down Wall Street"A masterly review of the many pitfalls and challenges facing market participants today, written by one of the founders of the field of behavioral finance. This volume should be required reading for all investors and their financial advisors!"--Andrew W. Lo, Harris & Harris Group Professor of Finance at the MIT Sloan School of Management"What a gem! Meir Statman is a wise and engaging teacher, and after reading his book, I will be a wiser, better, less anxious investor."--Don Ezra, co-chair, global consulting, Russell Investments, and co-author of Pension Fund Excellence and The Retirement Plan Solution"The first step to good investing is always the same, 'know thyself'. If you read this book and don't recognize a lot of yourself in it, you're just not paying attention!"--Cliff Asness, founding and managing principal, AQR Capital Management LLC"Meir Statman, a leading light of behavioral finance, shines the bright light of modern neuropsychology on all the mental demons that conspire to make you poor. He'll make you laugh, he'll make you cry and, best of all, he'll improve your bottom line."--William Bernstein, bestselling author of The Intelligent Asset AllocatorCombining the new field of behavioral finance with the real world of investing, this engaging new book explores the mind-sets and motivations behind the major money decisions--and most common mistakes-that investors make every day. With insider's insight, and a storyteller's voice, behavioral finance expert Meir Statman reveals What Investors Really Want . . .Investors want bigger profits with lower risks. How our desire for free investment lunches can leave us with nolunchesInvestors want to play and win. How our desire to win the investment game can turn us into losersInvestors want to save money for tomorrow and spend it today. How we struggle between spending too much andspending too littleInvestors want status, respect, and social responsibility. How to know what's really important in lifeInvestors do not want to face financial losses. How to recognize and confront the regret that accompanies lossesYou'll also learn how age, gender, genetics, and personality affect your investment decisions and how people of different countries and cultures think about risks and returns, poverty, and wealth. You'll discoverhow behavioral finance provides key insights into the behavior that has rocked investment markets in recent years. And, most important, you'll learn to recognize the desires, thoughts, and emotions that drive your own investment decisions--so you can drive better on your road to investment success.

The most up-to-date, time-saving guide available for effectively diagnosing and treating child patients¿from birth to adolescenceThe go-to resource for medical students focusing on pediatrics, CURRENT Diagnosis & Treatment Pediatrics delivers everything you need for your pediatrics and family medicine clerkships and to launch a successful residency. Packed with hundreds of photos and illustrations-including 100 brand-new full-color images detailing problems in the eyes, skin, oral cavity, and more-it includes an invaluable guide to normal laboratory values, features detailed descriptions of all relevant diseases, and covers diagnostic and therapeutic procedures. Providing an abundance of evidence-based information in a single volume, this authoritative guide delivers the latest information on important pediatric health concerns, including: . Childhood nutrition and eating disorders. Infectious diseases. Psychiatric disorders. Skin diseases. Oral medicine and dentistry. Immunization. Emergencies and injuries CURRENT Diagnosis & Treatment Pediatrics presents information in the time-saving style that makes LANGE® CURRENT books so popular: Problem, Essentials of Diagnosis, Clinical Findings, Differential Diagnosis, Treatment, and Prognosis.

The evidence-based, point-of-care information you need to master the full scope of diseases and disorders most often treated by surgeonsOrganized by organ system, CURRENT Diagnosis and Treatment Surgery begins with the relationship between surgeons and their patients, training and professionalism, preoperative care, postoperative care, and surgical complications. Subsequent chapters cover wound healing, inflammation, infection, antibiotics, fluid and electrolyte management, and surgical metabolism and nutrition. In addition to sections covering everything from head and neck tumors to hand surgery, this comprehensive resource offers expert coverage of pediatric surgery, oncology, weight management, organ transplantation, and more.Featuring 600+ photographs and illustrations, hundreds of chapter-ending multiple-choice review questions, and the latest the latest research and discoveries, CURRENT Diagnosis and Treatment Surgery is designed to help you find all the answers you need quickly and easily.

One of the first books in McGraw Hill's NEW Business Essentials Series-providing savvy strategies and specific action steps to improve business communication skills for today's new world of workPacked with colorful illustrations, insights, anecdotes, exercises, Essential Takeaways to wrap up each chapter, and personalized tips for communicating effectively in today's new world of work-Communication Essentials delivers a straightforward and timely guide to improving the most important business (and life) skill of all.No matter how great your knowledge, expertise or experience, poor communication skills can unknowingly diminish your opportunities to advance your career goals and build critical relationships. To achieve your best, both personally and professionally, improving these skills is absolutely essential-and expertly covered in Communication Essentials.Following the three parts of the Business Essentials Series-The Essentials, The Essentials Applied, and Beyond the Essentials-Trey Guinn takes you step-by-step through the communication process, from understanding the importance of clear communication to specific, goal-based strategies to improve your skills.You'll find hands-on advice on how to:Develop content (Hint: It's not about "What do I want to say?")Be the message, not merely the messengerPresent yourself as confident (not cocky) and cool (not callous)Communicate your way into a job (networking, interviewing, and more)Communicate on the job (better meetings, presentations, executive presence, and more)

WHY SHOULD I WORRY ABOUT KEEPING WORKERS HAPPY IN A TIME OF RISING UNEMPLOYMENT?Because you can't afford not to. In an eye-opening survey of 10,000 employers in 43 states, the Best Places to Work are not only the most engaging work environments for employees-they are also the most efficient, productive, and successful. Even in the toughest economic times.WHAT SEPARATES THE "BEST" FROM THE REST?These companies understand and utilize the six "universal drivers" of employee engagement:Caring, Competent, and Engaging Senior LeadersEffective Managers Who Keep Employees Aligned and EngagedEffective Teamwork at All LevelsJob Enrichment and Professional GrowthValuing Employee ContributionsConcern for Employee Well-BeingHOW CAN I GET THE "BEST" FROM MY EMPLOYEES, MY COMPANY, AND MYSELF?Simple. Re-engage them.Praise for Re-Engage"Authors Leigh Branham, SPHR, and Mark Hirschfeld delve into how the best places to work keep employees at all levels engaged and productive, and offer lessons on how to revitalize your own employees' engagement."-SHRM/HR Magazine

Say farewell to language faux pas forever!Based on the revolutionary Easily Pronounced Language Systems approach, Say It Right in Greek makes mastering correct Greek pronunciation simple. With Say It Right you'll learn how to use hundreds of Greek words and phrases in everyday conversation.This amazing guide gives you easy-to-read vowel symbols that, when combined with consonants, make pronunciation easy. With Say It Right in Greek you will:Learn more than 500 essential Greek words and phrases Easily create sentences using "Phrasemakers" Get a quick reference to more than 500 word pronunciations in the Say It Right travel dictionaryTopics include: Essential Words & Phrases; Arrival/Departure; Transportation; Hotel Survival; Restaurant Survival; Shopping; and Health

Align your selling methods with theirbuying habits for a win-win relationship!"The digital age has dramatically changed the selling profession.John Holland and Tim Young will bring you up to date on their newrules for a customer-centric approach."-Al Ries, bestselling coauthor, War in the BoardroomSince its founding in 2002, CustomerCentric Selling, one of the world's leadingsales training firms, has dramatically changedhow selling is viewed-from simply promotinga product to empowering customers toachieve goals or solve problems through the useof offerings.Today, buyers don't want salespeople tellingthem what they want or need; they've alreadygone online and informed themselves-whichmakes the job of selling more difficult than ever.So how do you reestablish the relevance youpreviously took for granted? How, in the worldof Web 2.0, can you develop long-term relationshipswith customers and maintain yourcompetitive advantage? You must stop focusingsquarely on the selling cycle-and pay closerattention to the buying cycle. In other words,learn how customers want to buy and align yourselling techniques accordingly.In Rethinking the Sales Cycle, two leaders fromCustomerCentric Selling provide the latestresearch into the buying cycle. They present astep-by-step model that helps you seize marketshare and hold it by understanding the five stagesof the buying cycle. Learn how to:Interpret buying behavior at different stagesAssess your competitive position basedupon buyer behaviorRead the impetus behind a buyer objectionMerge your selling process with a buyer'sbuying processTake a committee through a buying cycle tomaximize the chance of consensus at the endWhen it comes to the buying cycle, today's customerswant control. You can give it to themwhen you have a selling strategy aligned withtheir behavior. It's the best and perhaps only wayto succeed in today's ultra-competitive world.Rethinking the Sales Cycle gives you unprecedentedinsight into the mindset, emotions, andbehaviors of buyers. Armed with this information,you will find the solutions you need to leadyour organization to new heights of success.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Learn the secrets of fine art digital photographyProduce captivating and high-quality photographs easily and consistently with help from this invaluable guide, based on renowned photographer George DeWolfe's most popular workshop. Inside, you will learn his "16-bit workflow" technique for mastering the craft of printing fine art photographs. You will also discover how to set up a successful "closed loop" environment--one in which you handle the entire photographic process yourself, sending nothing out for processing, manipulating, or development. Learning the qualities and techniques essential to creating a digital fine print with light, substance, and presence requires skill, experience, time, and vision. George DeWolfe's Digital Photography Fine Print Workshop puts all of this expertise at your fingertips.