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The classic work from the "father of value investing"-fully updated for today's generation of investorsFirst published in 1934, Security Analysis is one of the most influential financial books ever written. With over a million copies sold, it has provided generations of investors with Benjamin Graham and David L. Dodd's timeless value investing philosophy and techniques.This seventh edition builds on the context and commentary of the sixth edition from ten of today's leading voices on Wall Street. These masters of value investing discuss the influence of Graham and Dodd on today's markets and contextualize the philosophy that influenced so many famous investors. Lead editor Seth Klarman, considered an intellectual successor to Warren Buffett in value investing, has assembled a team of contributors to provide commentary on Security Analysis in terms of today's markets and practices, including how today's value investors should assess markets, asset classes, and securities Graham and Dodd could not have possibly foreseen. New content includes:An extensively updated Preface by Seth KlarmanContributions by Howard Marks, James Grant, Roger Lowenstein, and 10 other contributors including a number of the most important emerging voices in value investingAddresses the many changes in the business world, financial markets, and investing practices since Graham's day, including new sections on investing in private as well as public markets, arbitrage strategies, international investing, and portfolio managementA foreword by Warren Buffett, Graham and Dodd's staunchest advocateChapters from the second edition excluded from this one will be featured as an easy-to-access downloadable resourceA new "About this Edition" that contextualizes which chapters have been included and removedWhether you're an individual investor, retail investor, value investor, or finance student, the new edition of this authoritative guide is a must-read.

This bestselling on-the-job reference and test preparation guide has been fully revised for new 2022 exam objectivesThis fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1101 & 220-1102. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.Covers all exam topics, including how to:Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer componentsInstall, configure, and maintain hard drivesManage input devices and removable mediaSet up, upgrade, and maintain Microsoft WindowsTroubleshoot and fix computer problemsInstall printers and other peripheralsConfigure and secure mobile devices>Connect to the InternetSet up wired and wireless networksProtect your personal computer and your networkImplement virtualization and cloud-based technologiesOnline content includes:Practice exams for 1101 & 1102 with hundreds of questionsOne hour of video training from Mike MeyersTotalSim simulations of performance-based questionsA collection of Mike Meyers' favorite shareware and freeware PC tools and utilities

The long-awaited revised edition of the stock trading classic gets you fully up to date on value investing, ESG investing, and other important developmentsThe definitive guide to stock trading, Stocks for the Long Run has been providing the knowledge, insights, and tools that traders need to beat the market for nearly 30 years. This new edition brings you fully up to date on everything you need to know to draw steady profits for yourself or your clients. It's been updated with new chapters and content on: . The role of value investing. The impact of ESG-Environmental/Social/Governance-issues on the future of investing. The current interest rate environment. Future returns investors should expect in the bond and stock markets. The role of international investing. The long-run risks on equity markets . The role of black swan events, such as a pandemicYou'll also get in-depth discussions on the big questions investors face: Are we seeing the eclipse of capitalism? What do global changes like climate change mean for markets worldwide?Stocks for the Long Run is essential reading for every investor and advisor who wants to fully understand the market, including its behavior, past trends, and future influences-in order to develop a prosperous long-term portfolio that's both safe and secure.

This new edition of the bestselling guide brings sophisticated investors-including institutional and individual investors, investment bankers, and those who want to follow in the footsteps of legends like John Bogle-up to date on ETFs, risk management, neuropsychological investing concepts, and moreSince its original publication two decades ago, The Four Pillars of Investing has become a classic guide for serious investors. The practicalities of investing, however, have changed dramatically, particularly pertaining to ETFs, and thinking has evolved about a host of key issues, such as lifecycle finance, the nature of risk, and basic finance and neuropsychological concepts. This new edition has been fully updated to address all these issues.Retired neurologist and hugely popular finance author William Bernstein applies his trademark informal writing style to help you become more self-sufficient and make better-informed investment decisions. He walks you through the "four pillars" of investing:The Theory of Investing: "Do not expect high returns without risks."The History of Investing: "About once every generation, the markets go barking mad. If you are unprepared, you are sure to fail."The Psychology of Investing: "Your greatest investment enemy is the face staring back at you in the window."The Business of Investing: "The investment industry wants to make you poor and stupid. Don't let them."You'll learn how to build a solid foundation for investing by focusing on these four essential lessons, each of which builds upon the other. The Four Pillars of Investing includes practical investing advice based on fascinating history lessons from the market, exercises to determine risk tolerance as an investor, and easy-to-understand explanations of risk and reward in the capital markets.This unmatched resource provides the tools you need to construct a high-performance portfolio-without the help of a financial adviser.

Provides 100% coverage of every objective on the 2022 CISM examThis integrated self-study guide enables you to take the 2022 version of the challenging CISM exam with complete confidence. Written by an expert in the field, the book offers exam-focused coverage of information security governance, information risk management, information security program development and management, and information security incident management.CISM Certified Information Security Manager All-in-One Exam Guide, Second Edition features learning objectives, exam tips, practice questions, and in-depth explanations. All questions closely match those on the live test in tone, format, and content. Special design elements throughout provide real-world insight and call out potentially harmful situations. Beyond fully preparing you for the exam, the book also serves as a valuable on-the-job reference.Features complete coverage of all 2022 CISM exam domainsOnline content includes 300 practice questions in the customizable TotalTester(TM) exam engineWritten by a cybersecurity expert, author, and lecturer

All the practice and instruction you need to communicate effectively in German-now with new audio recordingsFor beginning to intermediate German language learners, getting a handle on German grammar is the key to communicating correctly and effectively. In Practice Makes Perfect: Complete German Grammar, you'll find everything you need, all in one place-instruction, clear explanations, and extensive exercises-to build your knowledge and communicate more effectively in German.Based on the successful approach of the Practice Makes Perfect series, Practice Makes Perfect: Complete German Grammar, Premium Third Edition covers all aspects of German grammar you need to know, from present tense regular verbs to adverb and adjective use. Crystal-clear explanations, realistic examples and extensive array of engaging exercises helps you focus your efforts on the practical aspects of communicating in German. With an additional boost from both the practical and high-frequency vocabulary used throughout the book and an answer key that provides great reference and quick feedback, Practice Makes Perfect: Complete German Grammar is the best, most indispensable resource for upgrading your command of the German language.Proven approach to learning helps you get a handle on German grammar right away, and build on your learnings as you goEvery grammatical point is illustrated with example sentences to illustrate and clarifyA full chapter of exercises reviews the contents of the entire bookNEW: Enhanced with new audio recordings, via app, of example sentences and answers to numerous exercises

Gain the grammar skills you need to communicate more confidently in French!Developing a good grasp of grammar is key to mastering any foreign language, and in this bestselling French language review and practice book, you'll find all the clear explanations and practice you need to make progress at the advanced beginner and intermediate levels.The Ultimate French Review and Practice, Premium Fifth Edition is updated to offer an enhanced comprehensive grammar review of all the elements of French grammar. You'll find each grammatical concept clarified and then illustrated with lively example sentences, and more than 400 exercises, contextualized with scene-setting instructions in French, to give you the practice you need to improve your conversational and written communications.This edition provides a rigorous program supported by McGraw Hill's unique Language Lab app (iOS, Android, and web), including:More than 200 multiple choice exercises that review of all parts of the bookA pre-test and post-test to identify strengths and weaknesses and assess progressFlashcards for all the vocabulary lists with quiz format to test memorizationNew audio exercises that test listening comprehension and provide clear pronunciation models

"If you want to understand, design, or carry out a literature review to improve the quality of care that you or others deliver, then look no further." Dr Ray Samuriwo, Associate Professor in Adult Nursing, University of Bradford, UK"If I was to endorse only one research book in the future - this one would be it."Ruth Trout, Senior Lecturer in Acute Care, Programme and BSc Dissertation Lead, MSc Dissertation Supervisor, Buckinghamshire New University, UK"This new edition provides the straightforward and accessible manual for successfully understanding and conducting literature reviews that we have come to expect from Aveyard."Victoria Sweetmore, University of Derby, UKThis best-selling book, now in its fifth edition, is a step-by-step guide to doing a literature review for students in all areas of health and social care. It is essential reading for all those doing their undergraduate dissertation or any study that involves doing a literature review.The new edition maintains its signature 'can do' approach and provides a practical guide to doing a literature review from start to finish. This book includes:. A broad and updated range of real life examples of how to overcome challenges in the process. Tips on how to get your question right. Updated guidance on following a clear search strategy for relevant literature using the appropriate technology. Brand new and accessible chapter summaries. An expanded guide for the application of critical appraisal tools. An increased emphasis on presenting your findings or using them in practice. Tips and coverage on how to write up your reviewDoing a Literature Review in Health and Social Care is vital reading for anyone new to reviewing and presenting evidence in a review.Helen Aveyard is a Principal Lecturer at Oxford Brookes University, UK with a background in nursing. Helen is co-author of A Postgraduates Guide to Doing a Literature Review in Health and Social Care, A Beginner's Guide to Evidence Based Practice and A Beginner's Guide to Critical Thinking and Writing in Health and Social Care.

Everything you need to master first-year Japanese language essentials-clear explanations, tons of practice exercises, and NEW audio to improve your speaking and listening skillsThe most effective way to learn any new language is to practice, practice, and practice some more. In Practice Makes Perfect: Basic Japanese, you'll find all the practice you need to complete your first year of study. Based on the proven success of the Practice Makes Perfect series, this bestselling workbook offers easily digested short sections (each taking about 10 to 15 minutes to complete), clear explanations of grammar, and a solid grounding in basic vocabulary. Supported by the McGraw Hill Language Lab app, Practice Makes Perfect: Basic Japanese also offers comprehensive digital support, with extensive audio recordings that provide the answer key for many exercises, so you can build your confidence in speaking and listening to the language by following the model of native Japanese speakers. With the instruction, explanations, and extensive practice in this book, you'll acquire all the knowledge and skills a first-year student is expected to master.. Short sections with key grammatical concepts and core vocabulary provide easy, bite-size lessons for your busy schedule. Ideal for both self-study learners and to complement a first-year class . Supported by extensive audio recordings, available via McGraw Hill's exclusive Language Lab app, including answers to 80 exercises from the book. NEW: Recordings of example sentences throughout the book

From the "godfather of content marketing"-this completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3When Epic Content Marketing was first published eight years ago, content marketing was just starting to pick up speed in the marketing world. Now, this approach-which includes everything from blogging to YouTube videos to social media-is the core of most organizations' marketing plans.Fully revised and updated, this new edition walks you through the process of developing stories that inform and entertain and compel customers to act, without actually telling them to. In addition to covering all the important social media platforms that have arisen over the past eight years and introducing the "creator economy," it shows how to update existing content and make new content that performs in strategic ways. Updates include:New content models, structures, and opportunitiesContent entrepreneurship, content mergers and acquisitionsSubscriptions and audience buildingTeam structure, importance of community, DAOs, and creator networksContent options, NFTs, and discord serversMaking data-driven decisions to optimize content performanceDistributed the right way at the right time, epic content is the best way to truly capture the hearts and minds of customers. It's how to position your business as a trusted expert in its industry. It's what customers share and talk about. This updated edition of the trusted guide provides everything you need to succeed in the new world of content marketing.

Build your mastery of Italian grammar with the most focused review and practice workbook for beginning to intermediate learners-now with audio support from the McGraw Hill Language Lab app!Understanding the rules of grammar is the first step in learning a language, but gaining true mastery requires reinforcing your knowledge with extensive practice. In Italian Grammar Drills, you'll get all the practice you need to build confidence in your Italian language skills.Each chapter in Italian Grammar Drills starts with a review of the concepts at hand, with helpful examples and an extensive progression of rigorous drill exercises. The book includes a final review section, with an additional 50 quizzes available in the McGraw Hill Language Lab app. This on-the-go study aid is newly enhanced in this edition with audio recordings of the answers, helping you improve your skills in both listening and speaking the Italian language.Features:NEW: Audio recordings of the answer key to more than 50 exercises, available through the McGraw Hill Language Lab appNo other book on the market focuses so exclusively on practiceIncludes more than 200 exercisesAccessible style and format: Simple grammar reviews with clear examples are followed by an engaging variety of exercisesIncludes 50 interactive exercises (via app and online) to help you practice what you've learnedTopics include adjectives and adverbs, comparatives and superlatives, present tense versus past tense, prepositions, passive voice, verbal expressions and constructions, and more

All the review and practice you need to excel on the updated TEAS, in one money-saving package--updated for the latest examThe Test of Essential Academic Skills (TEAS) is required for admission to many nursing schools, and scoring well is essential for entrance to the top programs. With McGraw Hill TEAS 2-Book Value Pack, Fourth Edition, you get a score-boosting, dollar-saving combo that includes TEAS Review, Fourth Edition and 5 TEAS Practice Tests, Fifth Edition--both thoroughly revised to reflect the most recent changes in the TEAS 7 exam.This two-book pack delivers the most rigorous exam preparation possible, both for review and practice, as well as essential information about changes to the revised exam--from the Introduction that describes the new question formats to practice tests that reflect the new balance of question types. With this value pack, you'll have everything you need to ensure you can tackle the TEAS with confidence, including: 6 full-length practice exams600 review questions to help track progressAnswer keys with complete explanations for each questionThorough coverage of fundamental concepts tested on the examReview questions to reinforce learningClear examples that clarify complicated subject matterSmart strategies for test day

Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyaltyCustomer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This? Micah Solomon-who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association-shares everything he knows about creating a world-class customer experience and building sustainable bottom-line success. With wit and clarity, Micah shares real-life customer service detective examples and the customer service transformation that follows.. Micah Solomon is one of the top customer service trainers, training designers, keynote speakers, and authors on the subjects of customer service, customer experience, and hospitality. . This comprehensive guide and toolkit builds on Solomon's 3 decades' experience of building and rebuilding customer service at some of the great companies and brands of our time.. The author's clients include Microsoft, Audi of America, Merck Pharmaceuticals, Cleveland Clinic, The Museum of Modern Art (MoMA), and some of the leading Five-Star (Forbes-rated) hotels and resorts in America and around the world. Solomon helps readers to learn the art of anticipatory customer service-getting inside the heads of the customer, empathizing with their dissatisfaction, examining processes and procedures that are antiquated or not competitive enough, and learning to be innovative about modifying or optimizing various different modes of customer service and the methods available today, and he also shares the customer service training he uses to transform customer service performance across multiple industries, including his well-known "MAMA Method" of working successfully with upset customers. Whether your business is an established brand or just starting out, Micah Solomon offers step-by-step secrets that will one-up the competition and build sustainable bottom line success through lasting customer engagement and loyalty.

Essential review and practice for the HESI A2 exam-revised and updated, with 400+ review questions and a full-length practice testPassing the HESI A2 exam is required for admission to many nursing schools-and scoring well is essential when you're applying to the top programs. This book offers complete coverage of the three core sections of the exam and all the review and practice you need to feel fully confident on test day.Revised and updated to offer more rigorous review and provide a more straightforward study experience, McGraw Hill HESI A2 Review, Third Edition includes new sections on water in the biology chapter, biochemistry (for chemistry), parts of speech and sentence structure (grammar), and more. You'll also find more questions about friction in physics, smart strategies for vocabulary, and more information on ratios and proportions, learning conversions, and more. In addition to the review questions at the end of each chapter, you'll also be able to test your mastery with a full-length practice test that helps you recreate actual testing conditions.HESI A2 Review helps you get exam-day ready with:New! The number of review questions has increased to more than 400-to help you measure your progressA review question answer key ensures you're on track with detailed answers to every questionEasy-to-follow chapters that cover all subjects included in the eight core sections of the test: Reading Comprehension, Vocabulary, Grammar, Mathematics, Biology, Chemistry, Anatomy and Physiology, and PhysicsStrategies for interpreting different kinds of passages in the Reading sectionA thorough review of the math concepts essential to the HESI A2Extensive practice questions on biology, chemistry, anatomy and physiology, and physicsTechniques for success on grammar questions involving misplaced modifiers, troublesome word pairs, and spellingTips to help you minimize mistakes in the HESI A2 format

Everything you need to master first-year English language essentials-clear explanations, tons of practice exercises, and NEW audio to improve your speaking and listening skillsThe most effective way to learn any new language is to practice, practice, and practice some more-and no other workbooks put as much emphasis on this as the Practice Makes Perfect series. In Practice Makes Perfect: Basic English, you'll find all the practice you need, presented in easily managed short units (each taking about 20 minutes to complete), along with clear explanations of grammar and a solid grounding in basic vocabulary.Supported by the McGraw Hill Language Lab app, this workbook also offers comprehensive digital support for speaking and listening to conversational English. Extensive audio recordings provide the answer key for select exercises, and will help you build your confidence in speaking and listening to the language. With the instruction, explanations, and extensive practice in this book, you'll gain all the knowledge a first-year student needs to know.Short units with key grammatical concepts and core vocabulary provide easy, bite-size lessons for your busy scheduleComprehensive coverage of verb tenses, irregular verbs, negative and question forms, usage of there is, be going to, and moreEngaging review practice includes word search puzzles and scramble sentence exercisesDesigned specifically for ESL students and ideal for both self-study or to complement a first-year classSupported by 50 pronunciation exercises, available via McGraw Hill's exclusive Language Lab app, to practice the sounds that learners find difficultNEW in this edition: Audio recordings of select exercises from the book to help with your listening and speaking skills

The most important reference to Six Sigmäfully updated for the latest advancesThis thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean and change management principles and methods.The Six Sigma Handbook, Sixth Edition: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels shows readers how to build dynamic teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates such as big data and machine learning techniques, mind mapping, applications to healthcare and health statistics, and modern supply chain challenges. The book also lays out cutting-edge applications for obtaining and analyzing social media data, decision trees, remote technology, and web scrapers for capturing and analyzing Internet data. The latest edition features the use of the free open-source R statistical package and the BlueSky GUI interface.

Build a business with relationships at the center, and you will seize the competitive edge in today's volatile job/or talent marketPeople are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don't freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work.In The Retention Revolution, Keswin makes the case for completely rethinking the nature of work, workers, and workplaces. Rather than view a workforce as a talent pool filled with loyal company employees, you should look at it as a constantly flowing river of dynamic, robust human beings, where people come and go-and often come back. Keswin walks you through this reframing process and replaces seven old ideas that don't serve anyone anymore with powerful new concepts that drive organizational success, including:Old: Stability leads to growth New: Dynamic change is what powers people and organizationsOld: People are only working when you can see them New: Autonomy and flexibility make work workOld: The more technology, the better New: Developing your tech intelligence is paramountOld: Professional development should be job-related New: Companies benefit from well-adjusted employees; personal development is professional developmentThis game-changing playbook is filled with accessible and actionable case studies and research that will prove how transforming these old ideas into new beginnings is good for people, great for business, and just might change the world.With The Retention Revolution, you have everything you need to form deep connections with employees (and even potential employees), starting with the organization's very first contact with the person and extending to throughout the person's entire career.

A complete revision of the industry-standard book on materials requirements standards for manufacturingThis fully revised and updated edition of the landmark work on material requirements planning (MRP) focuses on the new rules required to effectively support a manufacturing operation using MRP systems in the twenty-first century. You will get all-new coverage of demand-driven material requirements planning (DDMRP) along with complete implementation steps.Orlicky's Material Requirements Planning, Fourth Edition offers proven solutions that help you gain the competitive edge through strategic lead time reductions, substantial reductions in total inventory investment, and significant increases in service levels. This guide is an indispensable tool for manufacturing practitioners and anyone preparing for CPIM certification.Completely revised to follow process flow combining MRP, MRPII, ERP and DDRPProvides step-by-step guidance on setting up and running a successful MRP processWritten by a pair of manufacturing and materials experts

Comprehensive, state-of-the-art coverage of every important simulation techniqueThis fully-revised book has the most comprehensive and up-to-date coverage of all aspects of a simulation study. Equally well suited for use in university courses, simulation practice, and self-study, the book offers clear and intuitive explanations as well as 300 figures, 218 examples, and 217 problems. You will get detailed discussions on modeling and simulation, simulation software, model verification and validation, input modeling, random-number and variate generation, statistical design and analysis of simulation experiments, experimental design, simulation optimization, agent-based simulation, machine learning, and much more.Authored by an operations research analyst and industrial engineer with more than 40 years of experience, Simulation Modeling and Analysis is widely regarded as the "bible" of simulation and now has more than 178,000 copies in print and 23,700 citations. This sixth edition has been streamlined, with several chapters downsized to eliminate outdated simulation programs or statistical techniques that are rarely used in practice and are unnecessarily complicated. Most analyses of simulation output data can now be done using three simple and familiar statistical formulas or expressions. A new chapter covers AI and machine learning and their application to simulation.Covers what are arguably the three most-innovative and popular simulation-software packages: AnyLogic, FlexSim, and SimioIncludes a set of instructor's resourcesHas been used at universities such as University of California-Berkeley, Stanford, Georgia Tech, Michigan, Cornell, Purdue, Virginia Tech, Penn State, Wisconsin, Columbia, Texas A&M, Washington, and Johns HopkinsWritten by a world-class expert in the field and an experienced educator who has presented more than 550 simulation and statistics short courses in 20 countries

"This book is clear, well-written, evidence-based, and timely. Combined with the authors' decades of practice-based research and clinical experience, it describes a way helping professionals of all stripes can improve the results of psychological care." Scott D. Miller, Ph.D., International Center for Clinical Excellence, USA"A must-read for every therapist, supervisor, researcher, manager - and client - in the field of mental health."Helene A. Nissen-Lie, Professor in Clinical Psychology and Therapist, University of Oslo, Norway"The depth and breadth of these authors' knowledge about progress monitoring shine through on every page."Jacqueline B. Persons, Director, Oakland Cognitive Behavior Therapy Center and Clinical Professor, Department of Psychology, University of California at Berkeley, USA"I highly recommend this book to anyone wanting to work with a routine outcome monitoring (ROM) and feedback system in psychological therapies."Professor Mike Lucock, Centre for Applied Research in Health, University of Huddersfield, UK.Based on the authors' own varied and extensive experiences as practitioners, this clear and practical guide shows therapists and trainees how feedback can best be used to inform treatment decisions and, ultimately, improve patient outcomes. Key features include:. An up-to-date analysis of the current evidence base about the effectiveness of progress feedback. Advice on how to effectively implement Routine Outcome Monitoring in teams, services, and healthcare systems. Instructive clinical vignettes and examples of therapist-patient dialogue. Advice on how to deal with negative feedback. Clinical guidelines for therapists and guidance on translating theory into practice.Routine Outcome Monitoring and Feedback in Psychological Therapies brings together the collective wisdom of research leaders in the field and experienced therapists and patients to provide the go-to guide on how to integrate Routine Outcome Monitoring and feedback into psychological therapies.Kim de Jong, Ph.D. is Senior Assistant Professor of Clinical Psychology at Leiden University, the Netherlands and a cognitive behavioural therapist. She is one of the leading researchers on ROM and feedback and has implemented ROM in a wide variety of settings.Jaime Delgadillo, Ph.D. is Professor of Clinical Psychology at the University of Sheffield, UK, and is trained as a psychoanalyst and cognitive behavioural therapist. He is known for the development and evaluation of feedback systems, digital health and AI technologies in the field of mental health.Michael Barkham, Ph.D., FBPsS is Professor of Clinical Psychology at the University of Sheffield, UK and was previously Professor of Counselling and Clinical Psychology at the University of Leeds, UK. He is a well-known developer of outcome measures and has encouraged their use in routine practice over the past 35 years.

"This book, co-authored by long time practitioners, brilliantly demonstrates that an inequitable, illiberal education system can be changed to become inclusive and equitable. With one part examining the system over the decades since the Warnock report, and a second part presenting policy and practice for a fairer system with an end to a SEND industry, it presents a state-maintained education system desperately in need of radical reform that can be renewed to serve all children and young people."Professor Sally Tomlinson, Emeritus Professor Goldsmiths at the University of London, UK, Honorary Fellow at the Department of Education, University of Oxford, UK"This book is a wake-up call to us all to the 'liberation' of our current system... it invit[es] active engagement in change through review and reflection... I would recommend this book to my teachers."Dr Stella Scharinger, Primary School Executive Head Teacher, The Stour Academy Trust, UK "This is an important and imaginative book written by two experts whose writing is always both clear and engaging. It is both theoretically sound but also very practical. It deals with extremely important issues and deserves a wide readership."Professor Adrian Furnham, Professor of Psychology, Norwegian Business School, Norway"Dr Sue Soan and Prof Jeremy J Monsen have written what is undoubtedly one of the most thought-provoking books on inclusive education of our time. They have captured perfectly the evolution of the education system in England to date demonstrating how good intentions have too often failed to deliver good outcomes... No stone is left unturned by Sue and Jeremy. From teacher education and technology to teacher retention and the curriculum, excellent insights and ideas are provided in abundance. It is a book that is itself built on inclusive principles designed for a broad readership extending beyond educators and into the general public.This is a book that everybody should read at least once, and probably more than once."Professor Adam Boddison, Chief Executive of the Association for Project Management, UKThis book provides a critical overview of the development of the Special Educational Needs and Disabilities (SEND) 'industry' within the English state education system. It connects the work of earlier educational thinkers with the challenges faced by school leaders, teachers, parents, carers and policy makers today. Moving from separate systems towards a truly integrated and inclusive educational system, the authors explore which areas have been undervalued and why. Instead they encourage debate and the chance to explore new ideas away from the constant cycle of reforms without improvements. The book: . Proposes how to move beyond inclusion vs. exclusion . Provides guiding principles to create true equity within education . Analyses past and present issues in the sector across policy and practiceInclusive Education Theory and Policy is essential reading for anyone interested in building an education system that is for every child. It provides an incisive analysis of how to make SEND truly equitable and is relevant across all career stages.Sue Soan is Senior Lecturer at Canterbury Christ Church University, UK and the facilitator of the research group Action for Collaborative Transformation (ACT), which is working to improve collaborative practice across the statutory professions. Previously, Sue worked as a teacher and SENCo for over 25 years.Jeremy Monsen is Executive Principal Educational and Child Psychologist for the London boroughs of Westminster and Kensington and Chelsea. He is also Visiting Professor at the University of Strathclyde, UK, Lecturer (Honorary) to University College Lon

"This book takes the reader through the challenges of working with teams, the various contexts and understanding of what team effectiveness means. It provides support for team leaders, managers, supervisors and practitioners alike and therefore it is a 'must read' for all those in these roles."Professor Bob Garvey, Leeds Business School, UK"This book confirms to me that great team leaders and team managers have a coaching mindset, coaching skills and coaching behaviours at their core. This book demonstrates how best to be 'coach-minded' and gives lots of advice on how to be an excellent manager as coach (MAC) in terms of fostering confidence, humility, learning and exchange within a team."Dr Jenni Jones, Associate Professor in Coaching and Mentoring, University of Wolverhampton, UKIn today's ever-changing workplace, it is important for managers and team leadersto be able to navigate challenges arising from unproductive or dysfunctional behaviour among team members. A Coach's Guide to Team Building applies a unique coaching perspective to tackle the complex issues facing teams and their leaders. Applying psychology principles in coaching and coaching leadership has the potential to help managers adapt to hybrid teams, flexible working and portfolio careers. With insightful case studies and the utilisation of interview data throughout, this book contains practical tools, offers solutions to real team problems and shares key learnings from coaching, psychology and professional practice. The interviewees spanned multiple sectors, with insights into industries such as banking, education and engineering, readers can benefit from the flexible, effective approach to successfully creating and leading teams.The book:- Provides a range of practical tools, from 'how-to' guides to checklists- Explores the challenges of building diversity and inclusivity into any team- Covers a range of industries and team dynamicsThe unique blend of expertise and insight from the authors will benefit academics, coaching practitioners, and team leaders alike. Whether you are an experienced team leader or novice manager, this book offers solutions to problems facing real teams.Helen Smith is Faculty Head of Coaching and Mentoring in the Department of People and Performance at Manchester Metropolitan University. UK. Helen previously served as a Board Member of the European Mentoring and Coaching Council (EMCC) UK for over two years and is a founding member of The Greater Manchester Coaching Hub (GMCH).Tony Wall is Professor at Liverpool Business School, Liverpool John Moores University, UK and holds visiting roles in Sweden and Vietnam. Tony has published 200+ works, including global policy reports for EMCC Global. He has received numerous accolades including the Advance-HE National Teaching Fellowship and Santander International Research Excellence Awards.

An extraordinary case study of a home healthcare business turnaround delivers actionable strategies for driving profit and growth in your organizationWhen Paul Kusserow began working as a consultant for Amedisys, the company was on the brink of collapse. Its stock had fallen to under $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, the company dramatically improved operations, increased its stock value to as high as $325 per share, and took its place among the top home care and hospice businesses in the country.In this inspiring in-depth case study, Kusserow explains how he achieved the seemingly impossible, providing invaluable lessons you can use to breathe new life into your organization. Unlocking unrealized human potential has the highest return of any and all strategic investments. The keys, Kusserow explains, are a recommitment to the core mission of caring and the implementation of a Golden Rule managerial model that emphasizes treating employees well and listening to their performance improvement advice. These twin governing principles were essential to delivering great outcomes, retaining and attracting staff, as well as turbocharging organizational performance and profitability. Amedisys reimagined and redefined the home care industry, and its people had powered its transformation.Kusserow reveals concrete leadership and life lessons that were responsible for the four phases of Amedisys's evolution-turnaround, stability, growth, and transformation-into the nation's leading and most innovative home care company. It's a proven framework for any business turnaround.

The bestselling "bible" of risk management gets a comprehensive update, with special attention to the pandemic crisis, new emerging risks associated with digital finance and the emergence of disruptive new technologies and FinTechThe Essentials of Risk Management has long been the go-to guide to financial risk management, combining academic research with real world applications. Now, in this thoroughly updated edition, the authors revisit previously covered topics while addressing a wide range of new issues-from the pandemic to new technologies such as machine learning (ML), artificial intelligence (AI), climate change and distributed ledger technology (DLT).This third edition of continues to cover all the relevant topics, from the structure and workings of various financial markets and the financial instruments used in risk management, to best-practice risk policies, methodologies, and infrastructure. Using simple language and step-by-step techniques, the authors show you how to implement risk management programs in complex areas such as market risk management, credit portfolio management, economic capital, asset-liability management and stress testing.New chapters address:The consequences of the COVID-19 pandemic from a risk perspectiveThe emergence of new technologies that have facilitated the explosion of FinTech companies that compete with traditional banks to provide financial services cheaper, more user-friendly and with greater efficiencyThe dramatic increase in the size and scale of cyber risk, anti-money laundering risk, and reputation risk, as well as the concept of risk appetite and risk adjusted returns, all of which have become more prominent over the last decadeRisk management issues specific to start-ups, and moreThere's no need to lurch from crisis to crisis. Whether you're a senior manager trying to assess risk in a rapidly changing environment or a corporate CFO struggling to follow emerging rules, standards, and conventions, this book provides a detailed, up-to-the-minute, non-mathematical look at risk management, with clear objectives and step-by-step techniques for achieving them.

Renewable energy principles and practices-fully updated for the latest advancesWritten by a team of recognized experts, this thoroughly revised guide offers comprehensive coverage of all major renewable energy sources, including solar, wind, hydropower, geothermal, and biomass. This new edition keeps up to date with the rapid changes in renewable energy technology. Readers will get worked-out example problems and end-of-chapter review questions that help to reinforce important concepts.By stressing real-world relevancy and practical uses, Fundamentals and Applications of Renewable Energy, Second Edition prepares students for a successful career in renewable energy. Readers will get detailed discussions on the thermodynamics, heat transfer, and fluid mechanics aspects of renewable energy systems as well as economic and environmental considerations. The book features new sections on solar thermal applications, photovoltaics, wind power and biomass energy.Features both technical and economic analyses of renewable systemsApproximately 1100 end-of-chapter problems including conceptual and multiple-choice questionsSupplements include a complete PDF solutions manual and PowerPoint lecture slidesWritten by a team of renewable energy educators and experienced authors

Gain the grammar skills you need to communicate more confidently in Spanish!Developing a good grasp of grammar is key to mastering any foreign language, and in this bestselling Spanish language review and practice book, you'll find all the clear explanations and practice you need to make progress at the advanced beginner and intermediate levels.The Ultimate Spanish Review and Practice, Premium Fifth Edition is updated to offer an enhanced comprehensive grammar review of all the elements of Spanish grammar. You'll find each grammatical concept clarified and then illustrated with lively example sentences, and more than 400 exercises, contextualized with scene-setting instructions in Spanish, to give you the practice you need to improve your conversational and written communications.This edition provides a rigorous program supported by McGraw Hill's unique Language Lab app (iOS, Android, and web), including:More than 120 multiple choice and drag-and-drop exercises provide further review of all parts of the bookA pre-test and post-test to identify your strengths and weaknesses and assess your progressFlashcards for all the vocabulary lists with progress trackingExtensive audio exercises that test listening comprehension and provide clear pronunciation models