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This is the story of the slow evolution of Goldman Sachsaddressing why and how the firm changed from an ethical standard to a legal one as it grew to be a leading global corporation.In What Happened to Goldman Sachs, Steven G. Mandis uncovers the forces behind what he calls Goldmans organizational drift. Drawing from his firsthand experience; sociological research; analysis of SEC, congressional, and other filings; and a wide array of interviews with former clients, detractors, and current and former partners, Mandis uncovers the pressures that forced Goldman to slowly drift away from the very principles on which its reputation was built.Mandis evaluates what made Goldman Sachs so successful in the first place, how it responded to pressures to grow, why it moved away from the values and partnership culture that sustained it for so many years, what forces accelerated this drift, and why insiders cantor wontrecognize this crucial change.Combining insightful analysis with engaging storytelling, Mandis has written an insiders history that offers invaluable perspectives to business leaders interested in understanding and managing organizational drift in their own firms.

A road map for redefining "success" and reaching your unique potential through a tough discipline of specific steps and exercises that will help you take control of your career, understand yourself far more deeply, and build your capabilities in a way that fits your passions and aspirations.

A step-by-step guide to reinventing youAre you where you want to be professionally?Whether you want to advance faster at your present company, change jobs, or make the jump to a new field entirely, the goal is clear: to build a career that thrives on your unique passions and talents. But to achieve this in todays competitive job market, its almost certain that at some point youll need to reinvent yourself professionally. Consider this book your road map for the next phase of your career journey.In Reinventing You, branding expert Dorie Clark provides a step-by-step guide to help you assess your unique strengths, develop a compelling personal brand, and ensure that others recognize the powerful contribution you can make.Mixing personal stories with engaging interviews and examples from well-known personalitiesMark Zuckerberg, Al Gore, Tim Ferriss, Seth Godin, and othersReinventing You shows how to think big about your professional goals, take control of your career, build a reputation that opens doors for you, and finally live the life you want.

States that most companies are still looking for competitive advantage where it used to be - in activities related to creating new products. Today, it's all about interacting with the customer. It's a big shift - and the companies that leverage this change will win out in the end.

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? This title offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. It gives you access to the wisdom and expertise of the world's most talented leaders.

Are you at the top of your gameor still trying to get there? Take your cues from the short, powerful 9 Things Successful People Do Differently, where the strategies and goals of the worlds most successful people are on displaybacked by research that shows exactly what has the biggest impact on performance. Heres a hint: accomplished people reach their goals because of what they do, not just who they are. Readers have called this a gem of a book. Get ready to accomplish your goals at last.

You may not realize it but simple, irrelevant factors can have profound consequences on your decisions and behavior, often diverting you from your original plans and desires. Sidetracked will help you identify and avoid these influences so the decisions you make do stickand you finally reach your intended goals.Psychologist and Harvard Business School professor Francesca Gino has long studied the factors at play when judgment and decision making collide with the results of our choices in real life. In this book she explores inconsistent decisions played out in a wide range of circumstancesfrom our roles as consumers and employees (what we buy, how we manage others) to the choices that we make more broadly as human beings (who we date, how we deal with friendships). From Ginos research, we see when a mismatch is most likely to occur between what we want and what we end up doing. What factors are likely to sway our decisions in directions we did not initially consider? And what can we do to correct for the subtle influences that derail our decisions? The answers to these and similar questions will help you negotiate similar factors when faced with them in the real world.For fans of Dan Ariely and Daniel Kahneman, this book will help you better understand the nuances of your decisions and how they get derailedso you have more control over keeping them on track.

DON'T LET YOUR FEAR OF FINANCE GET IN THE WAY OF YOUR SUCCESSCan you prepare a breakeven analysis? Do you know the difference between an income statement and a balance sheet? Or understand why a business that's profitable can still go belly-up? Has your grasp of your company's numbers helped-or hurt-your career?Whether you're new to finance or you just need a refresher, this go-to guide will give you the tools and confidence you need to master the fundamentals, as all good managers must.The HBR Guide to Finance Basics for Managers will help you:Learn the language of financeCompare your firm's financials with rivals'Shift your team's focus from revenues to profitsAssess your vulnerability to industry downturnsUse financial data to defend budget requestsInvest smartly through cost/benefit analysis

IS YOUR WORKLOAD SLOWING YOU-AND YOUR CAREER-DOWN?Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it.It's time to learn how to get the right work done.In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress-your improved productivity will also set you apart from the pack.Whether you're a new professional or an experienced one, this guide will help you:Prioritize and stay focusedWork less but accomplish moreStop bad habits and develop good onesBreak overwhelming projects into manageable piecesConquer e-mail overloadWrite to-do lists that really work

Building value in our global economy increasingly demands creating new opportunities and solving new problems. In a nutshell, that's what inventors do. Just as software has driven growth and opened new markets over the past generation, invention is poised to become the X-factor for the future. With a foreword by former Microsoft research chief Nathan Myhrvold, this groundbreaking book takes us inside the laboratories and inside the minds of some of today's leading inventors to demystify the critical process by which they imagine and create.Evan I. Schwartz argues that invention has remained steeped in myth and misunderstanding. We tend to view invention as a byproduct of accidental discovery or supernatural genius rather than what it truly is: a focused quest fueled by a special creativity latent in each of us. Juice juxtaposes the stories of classic inventors with a new breed of innovators, such as hypersonic sound inventor Woody Norris, genomics pioneer Lee Hood, mechanical whiz Dean Kamen, and business systems inventor Jay Walker. Schwartz reveals the brilliant strategiesincluding pinpointing problems, crossing knowledge boundaries, visualizing results, applying analogies, and embracing failurethat today's inventors use to journey beyond imagination and bring back ideas that can change the world.

Explains how the fundamentals of marketing strategy must change in response to broad-based increase in wealth. This book addresses how to fine tune a mass marketing approach that captures the value created from greater consumer affluence. It reveals the mass marketing strategies a range of companies have successfully used.

This guide provides job-search advice for the prospective management consultant. It provides insights into the industry, describes what a consultant's work is really like, outlines industry trends, and offers guidelines for approaching interviews. There are also profiles of some consulting firms.

Presents a full history of the Timken company, capturing the dynamic expansion of innovation at the turn of the 20th century, and the downturn of the Great Depression. It also tells of how their seemingly modest products have enabled inventions from the horseless carriage to the Mars pathfinder.

These articles show human resource professionals how to play a vital, new role in an organization's success. The book's editor, Dave Ulrich, is a guru of HR management whose work should take the profession to a new level of respectability and effectiveness.

The complexity of corporate environments demands managers who understand not only the techniques but also the craft of general management. This text examines the range of expertise that general managers must possess and looks at strategies, decision-making and the allocation of resources.

The author aims to show how in today's business environment, companies need to utilize each type of knowledge to sustain their competitive advantage. The challenge for today's manager is to balance the opportunities offered by open boundaries and free flowing information.

Increase your marketing impact and deliver competitive advantage. These definitive Harvard Business Review articles will help you build relationships with profitable customers, distinguish your offerings from others, and coordinate fruitfully with your partners in sales.

Assemble and steer teams that get results. These ten essential Harvard Business Review articles will help you ramp up your team's performance, rally the troops and keep them accountable, fight constructively, and set goals everyone can agree on.

Express your ideas clearly and with impact-no matter what the situation. These ten definitive Harvard Business Review articles on communication will help you connect with even the toughest crowds, gain influence and credibility, and neutralize stressful conversations.

Take your business into the future-the right way. In these ten definitive Harvard Business Review articles, the world's foremost authorities on innovation demonstrate how to place the right bets when picking ideas to pursue, tweak new ventures through experimentation, and tailor your efforts to meet customers' most pressing needs.

I wrote this book because I believe that there is a serious gap in what has been written and communicated about cross-cultural management and what people actually struggle with on the ground.From the IntroductionWhat does it mean to be a global worker and a true citizen of the world today? It goes beyond merely acknowledging cultural differences. In reality, it means you are able to adapt your behavior to conform to new cultural contexts without losing your authentic self in the process. Not only is this difficult, its a frightening prospect for most people and something completely outside their comfort zone.But managing and communicating with people from other cultures is an essential skill today. Most of us collaborate with teams across borders and cultures on a regular basis, whether we spend our time in the office or out on the road. Whats needed now is a critical new skill, something author Andy Molinsky calls global dexterity.In this book Molinsky offers the tools needed to simultaneously adapt behavior to new cultural contexts while staying authentic and grounded in your own natural style. Based on more than a decade of research, teaching, and consulting with managers and executives around the world, this book reveals an approach to adapting while feeling comfortablean essential skill that enables you to switch behaviors and overcome the emotional and psychological challenges of doing so.From identifying and overcoming challenges to integrating what you learn into your everyday environment, Molinsky provides a guidebookand mentoringto raise your confidence and your profile. Practical, engaging, and refreshing, Global Dexterity will help you reach across culturesand succeed in todays global business environment.

Turn team members into innovatorsMost organizations approach innovation as if it were a sideline activity. Every so often employees are sent to Brainstorm Island: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, its back to business as usual.Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become innovation architects, creating an ecosystem in which people engage in key innovation behaviors as part of their daily work.In short, this book is about getting to a state of innovation as usual, where regular employeesin jobs like finance, marketing, sales, or operationsmake innovation happen in a way thats both systemic and sustainable.Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success, leaders should guide their people in what the authors call the 5 + 1 keystone behaviors of innovation: focus, connect, tweak, select, stealthstorm, (and the + 1) persist: Focus beats freedom: Direct people to look only for ideas that matter to the business Insight comes from the outside: Urge people to connect to new worlds First ideas are flawed: Challenge people to tweak and reframe their initial ideas Most ideas are bad ideas: Guide people to select the best ideas and discard the rest Stealthstorming rules: Help people navigate the politics of innovation Creativity is a choice: Motivate everyone to persist in the five keystone behaviorsUsing examples from a wide range of companies such as Pfizer, Index Ventures, Lonza, Go Travel, Prehype, DSM, and others, Innovation as Usual lights the way toward embedding creativity in the DNA of the workplace.So cancel that off-site. Instead, read Innovation as Usualand put innovation at the core of your business.

Meet Jim Barton, new CEO of Santa Monica Aerospace. Jim's job won't be easy: the company's hemorrhaging cash, struggling to regain investors' trust after an accounting scandal, and striving to transform its military and manufacturing culture to become a global aerospace integrator.Jim isn't real: Harder Than I Thought is a novel. But his story--developed in consultation with seasoned, actual CEOs--contains crucial lessons for all chief executives. Walk in Jim's shoes to engage in challenges that include:1. Formulating and executing strategy2. Managing financial and labor crises3. Fostering a culture of innovation and continuous transformation4. Forging global partnerships5. Making ethical choices in an increasingly transparent environmentAs events in each chapter push Barton to the edge of his abilities, he seeks counsel from a panel of expert advisers. These collaborative reflections invite you to apply the lessons from this story to your own situation.Experts agree that many twentieth-century leadership practices are inadequate to the stormy twenty-first-century present. This engaging and provocative book equips you with the insights you'll need to rise with the occasion of a rapidly shifting business landscape.

Essays discuss technology, manufacturing, marketing, finance, capital, government policies, coalitions, competition, and leadership in the global marketplace, and look at specific cases.

No matter your field, industry, or specialty, as a leader you make a series of crucial decisions every single day. And the harsh truth is that the majority of decisionsno matter how good the intentions behind themare mismanaged, resulting in a huge toll on organizations, the people they employ, and even the people they serve.So why is it so hard to make sound decisions? In Think Twice, now in paperback, Michael Mauboussin argues that we often fall victim to simplified mental routines that prevent us from coping with the complex realities inherent in important judgment calls. Yet these cognitive errors are preventable.In this engaging book, Mauboussin shows us how to recognize and avoid common mental missteps. These include misunderstanding cause-and-effect linkages, not considering enough alternative possibilities in making a decision, and relying too much on experts.Through vivid stories, the author presents memorable rules for avoiding each error and explains how to recognize when you should think twicequestioning your reasoning and adopting decision-making strategies that are far more effective, even if they seem counterintuitive. Armed with this awareness, you'll soon begin making sounder judgment calls that benefit (rather than hurt) your organization.

Moving beyond the process of changeWhy is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organizationyou need to change peoples behavior. And that is never easy.The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with peoples emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotters worldwide bestseller Leading Change.Building off of Kotters revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to changeand produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.

The key to bridging your global innovation gapIn todays global economy, it would be short-sighted to rely solely on local resources for new-product innovations. Instead, knowledge and activity critical to innovation most likely lie outside your companys home territoriessometimes far outside. And this distance makes it harder than ever to obtain and integrate these resources, eating away at your competitive edge.How to tackle this challenge? In Managing Global Innovation, INSEADs Yves L. Doz and Keeley Wilson show you how to build and leverage a global innovation network. Drawing on extensive research and real-life company examples, they walk you through a set of practical frameworks for acquiring and integrating innovation-critical knowledge from multiple sources. Youll learn to optimize your innovation footprint, improve communication and receptivity, and enhance collaboration in order to succeed on a global scale.Based on in-depth research within more than three dozen corporationsincluding Citibank, Essilor, GE, GlaxoSmithKline, HP Labs, HP Singapore, Nokia, Novartis, Shiseido, Siemens, Snecma, Synopsys, and Xeroxthis book bridges theory and practice.Managing Global Innovation gives you the tools to harness critical expertise from around the globeand channel it into your innovation programs.

Why are group decisions so hard?Since the beginning of human history, people have made decisions in groups-first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right?Back to reality. We've all been involved in group decisions-and they're hard. And they often turn out badly. Why? Many blame bad decisions on "e;groupthink"e; without a clear idea of what that term really means.Now, Nudge coauthor Cass Sunstein and leading decision-making scholar Reid Hastie shed light on the specifics of why and how group decisions go wrong-and offer tactics and lessons to help leaders avoid the pitfalls and reach better outcomes. In the first part of the book, they explain in clear and fascinating detail the distinct problems groups run into:They often amplify, rather than correct, individual errors in judgmentThey fall victim to cascade effects, as members follow what others say or doThey become polarized, adopting more extreme positions than the ones they began withThey emphasize what everybody knows instead of focusing on critical information that only a few people knowIn the second part of the book, the authors turn to straightforward methods and advice for making groups smarter. These approaches include silencing the leader so that the views of other group members can surface, rethinking rewards and incentives to encourage people to reveal their own knowledge, thoughtfully assigning roles that are aligned with people's unique strengths, and more.With examples from a broad range of organizations-from Google to the CIA-and written in an engaging and witty style, Wiser will not only enlighten you; it will help your team and your organization make better decisions-decisions that lead to greater success.

How do you gain influence for an idea?In Breaking Out, idea developer and adviser John Butman shows how the methods of todays most popular idea entrepreneursincluding dog psychologist Cesar Millan, French lifestyle guru Mireille Guiliano (French Women Dont Get Fat), TOMS founder Blake Mycoskie, and many otherscan help you take an idea public and build influence for it.It isnt easy. Butman argues that the rise of the ideaplex (TED, Twitter, NPR, YouTube, online learning, and all the rest) has caused such an explosion in the creation and sharing of ideas that it has become much easier to go publicyet much harder to gain influence. But it can be done.Based on his own experience in advising content experts worldwide, Butman shows how the idea entrepreneur breaks outby combining personal narrative with rich content, creating many forms of expression (from books to live events), developing real-world practices, and creating respiration around the idea such that other people can breathe it in and make it their own. The resulting idea platform can reach many different audience groups and continue to build influence for many years and even decades.If you have an idea and want to make a difference in your organization, build a change movement in your community, or improve the world in some waythis book will get you started on the journey to idea entrepreneurship.