Bøger udgivet af Cambridge Strategy Publications

An 8-step audit to ensure that your company can attract, retain and motivate the quality of people it needs to achieve its business goals

The tools to measure and monitor your company's customer service and after-sales support programme

An in-company self-assessment to identify key areas where productivity improvements can be achieved

The tools to help you align your people policies with your organisation's strategic objectives

How to design, implement and evaluate organisational change initiatives in your business

An 8-step audit to help analyse, develop and improve performance management processes so that the organisation achieves its business goals

A structured assessment of your company's existing and proposed joint ventures and partnerships

Measure and improve the way your organisation uses and support teams and teamwork

A 6-Step audit to help analyse, estimate and meet your organisation's staff and workforce needs

A complete self-assessment framework to measure the likely success of an existing or planned franchise initiative

A seven-step audit to determine how well-equipped you are to win and retain customer loyalty