Bøger udgivet af Berrett-Koehler Publishers

Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish. We know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and ability to thrive. This book is the first to show how Appreciative Inquirya widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's brokencan help us communicate more effectively and flourish in all areas of our lives.By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate how these two practices and the principles that underlie them foster connection, innovation, and success.This edition has been revised throughout with new examples; updates on the latest supporting research in neuroscience, positive science, and positive psychology; and a discussion guide. It also features a new chapter on what the authors call tuning in: cultivating awareness of how our physical and mental state affect our perceptions, emotions, and thoughts as we engage in conversation. This book teaches you how to use the practices and principles of Appreciative Inquiry to strengthen relationships, build effective teams, and generate possibilities for a future that works for everyone.

A fast and engaging read, Equity helps leaders create more inclusive organizations using human-centered design and behavior change principles.Even the most passionate advocates for diversity, equity, and inclusion have been known to treat equity as the middle child—the concept they skip over to get to the warm, fuzzy feelings of inclusion. But Minal Bopaiah shows throughout this book that equity is critical if organizations really want to leverage differences for greater impact.Equity allows leaders to create organizations where employees can contribute their unique strengths and collaborate better with peers. Bopaiah explains how leaders can effectively raise awareness of systemic bias and craft new policies that lead to better outcomes and lasting behavioral changes. This book is rich in real-world examples, such as managing partners at a consulting firm who learn to retell their personal stories of success by crediting their systemic advantages and news managers at NPR who redesign their processes to support greater diversity among news sources. This slender book expands DEI past human resources initiatives and shows how leaders can embed equity into core business functions like marketing and communications. Filled with humor, heart, and pragmatism, Equity is a guidebook for change, answering the question of how that so many leaders are asking today.

A slew of harmful stereotypes continues to follow Black women. The second edition of this bestseller debunks vicious misconceptions rooted in long-standing racism and shows that Black women are still alright. When African women arrived on American shores, the three-headed hydraservile Mammy, angry Sapphire, and lascivious Jezebelfollowed close behind. These stereotypes persist to this day through newspaper headlines, Sunday sermons, social media memes, cable punditry, government policies, big screen portrayals, and hit song lyrics. Author Tamara Winfrey Harris reveals that while emancipation may have happened more than 150 years ago, America still won't let a sister be free from this coven of caricatures. The latest edition of this bestseller features new interviews with diverse Black women about marriage, motherhood, health, sexuality, beauty, and more. Alongside these authentic experiences and fresh voices, Winfrey Harris explores the evolution of stereotypes of Black women, with new real-life examples, such as the rise of blackfishing and digital blackface (which help white women rise to fame) and the media's continued fascination with Black women's sexuality (as with Cardi B or Megan Thee Stallion).The second edition also includes a new chapter on Black women and power that explores how persistent stereotypes challenge Black women's recent leadership and achievements in activism, community organizing, and politics. The chapter includes interviews with activists and civic leaders and interrogates media coverage and perceptions of Stacey Abrams, Vice President Kamala Harris, and others.Winfrey Harris exposes antiBlack woman propaganda and shows how real Black women are pushing back against racist, distorted cartoon versions of themselves. She counters warped prejudices with the straight-up truth about being a Black woman in America.

Kick fear-based living to the curb and discover exactly how to manifest the life of your dreams!Is there another level of life that you want to live? Are there goals you've been struggling to achieve? It's time to stop settling for excuses and start achieving excellence! With nearly two decades of experience working with high achievers globally, peak performance expert Delatorro McNeal II is passionate about teaching people how to live life full throttle. As a motorcycle enthusiast, McNeal uses powerful biking metaphors to vividly illustrate how to reject the monotony of living on cruise control. Packed with interactive exercises, compelling questions, and thought-provoking analogies, this book teaches you the methodology and the psychology to bring the best out of yourself! Each of the twelve chapters starts with the word Shift and invites you to make a simple but profound change that will accelerate your results and expand the horizons of your possibilities. You'll discover how to* Lean into the curves of life and business * Sever your dependency on the ';kickstands of life' * Put your weight into the changes you desire most * Steer the flow of your emotional states * Shift your core relationships to invite the right posse to your biker club* Drive defensively to avoid the potholes that stop most people from succeeding From the introduction all the way through to the conclusion, this book is a transformational seminar on paper. Join Delatorro McNeal as he takes you on the personal development journey of a lifetime.

Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects: Step 1: Clarify the change and why it's neededGet clear on what the change is and the benefits it will bring.Step 2: Envision the future stateBuild a shared picture of the post-change future.Step 3: Build the changeBring together a change team, engage key stakeholders, and plan the change.Step 4: Lead the transitionBuild a transition plan that supports the human side of the change, then engage the whole organization in making the change.Step 5: Keep the change goingWork to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.

This practical, comprehensive guide to designing and running more effective meetings will result in less time wasted, more collaborative decision-making, and measurably improved business outcomes.There's nothing more frustrating than an unproductive meeting—except when it leads to another unproductive meeting. Yet every day millions of people conduct meetings—in person or online—without the critical understanding or formal training on how to plan and lead them effectively. This book offers a structured method to ensure that meetings will produce clear and actionable results. Meetings that are profitable and productive ultimately lead to fewer meetings. This book offers leaders a significant edge by* Empowering readers to help their groups create, innovate, and break through the barriers of miscommunication, politics, and intolerance* Making it easier for them to help others forge consensus and shared understanding * Providing them with proven agenda steps, tools, and detailed procedures Readers will learn how to resolve or manage common problems, inspire creativity, and transfer ownership to their meeting participants while managing interpersonal conflicts and other disruptions that arise. In a world of back-to-back meetings, this book explains the how-to details behind game-changing tools and techniques.

Discover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty.Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of so muchand faster-pacedchange, and an ever-faster pace of change, flexibility and resilience can be stretched to their breaking points. The quest becomes how to find calm and lasting meaning in the midst of enduring chaos.A world in flux calls for a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps readers open this mindseta flux mindsetand develop eight ';flux superpowers' that flip conventional ideas about leadership, success, and well-being on their heads. They empower people to see change in new ways, craft new responses, and ultimately reshape their relationship to change from the inside out. April Rinne defines these eight flux superpowers:* Run slower.* See what's invisible.* Get lost.* Start with trust.* Know your ';enough.'* Create your portfolio career.* Be all the more human (and serve other humans).* Let go of the future.Whether readers are sizing up their career, reassessing their values, designing a product, building an organization, trying to inspire their colleagues, or simply showing up more fully in the world, enjoying a flux mindset and activating their flux superpowers will keep readers grounded even when the ground is too often shifting beneath them.

This guide shows readers how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change. Now more than ever, society is demanding change, and organizations are being asked to shift into more conscious and agile business practices. Yet, most of what people believe about leadership, effective workplaces, and how to create lasting change is either incomplete or outright incorrect. And even if the desire to change is there, understanding of how to achieve it is elusive. This book holds the key. It introduces the Shift Evolutionary Leadership Framework (SELF), which helps leaders create the understanding and application needed to evolve high performance. At the core of the book are dozens of business patterns that cut across seven dimensions of organizational functioning. The traps of traditional organizations are contrasted with the high-performance practices of evolutionary organizations. Authors Michael Sahota and Audree Tata Sahota explain the steps of leading beyond changeevolving beyond servant leadership to make the inner shift needed to unlock the practical skills and techniques.Whether readers call this shift business agility, Teal Agility, evolutionary, or the future of work, it is possible to create high-performing organizations filled with energized people who are able to surf the waves of change.

Free yourself from self-limiting thoughts and fears. Dr. Shirley Davis lays out a blueprint for finding your life's purpose and living your dreams.We all dream. We all imagine. And we all have our vision of the good life. But why is it that 90 percent of people admit they are not living the life they've always dreamed of or imagined? What keeps us comfortable with the status quo and unable to get beyond "what if"? In this book Dr. Shirley Davis addresses these and other questions by taking the reader on a personal journey of self-discovery, a search for significance, and an examination of the self-imposed limitations and excuses that keep us from living our dreams and performing at our best. Dr. Davis guides you through the steps she took to attack and defeat procrastination and present-bias syndrome--the mindset that causes us to focus on the here and now and overvalue immediate rewards at the expense of long-term goals and benefits. She also helps you overcome paralyzing fears that keep your dreams on pause and inspires confidence in you to jump first and grow your wings on the way down.

Selected for the 2021 AUPHA Bugbee-Falk Book Award list.This book is a practical, evidence-based guide to seven key leadership disciplines that will help anyone working in healthcare to pursue brighter futures.In this book, Andrew Garman looks at the major changes facing healthcare organizations and the leadership competencies required to successfully meet those challenges. He explains how people become more effective leaders over time and what science tells us works best in making this happen. At the heart of this book are seven universal disciplines-values, health system literacy, self-development, relations, execution, boundary-spanning, and transformation-which Garman divides into "enabling" and "action" disciplines. The enabling disciplines encompass the foundational work that makes leadership efforts more effective: learning more about ourselves, deepening our understanding of the world around us, and taking care of ourselves. The action disciplines describe leadership in the context of getting the work done: setting and resetting direction, collaborating inside and outside our organizations, anticipating what's coming, and helping people prepare for it. Collectively, they form an evidence-based common language of leadership that readers can easily map to any model that their organization or profession may already be using. Each chapter provides a description of the discipline, illustrates why it is important, and offers specific advice on how to raise proficiency. Appendixes offer step-by-step guidance on recruiting and engaging good mentors, along with input on developing long-term and foresight skills.

America has an urgent need for Latino and Latina executives. This book identifies a path to uplift and amplify their representation in leadership.Latinos and Latinas will account for a third of our workforce by 2050—yet they make up only 5 percent of senior roles in corporate America. Dr. Robert Rodriguez and Andrés T. Tapia call this low percentage of Latino and Latina corporate executives today the “5 percent Shame.”  Inspired by Price M. Cobbs’s seminal work on the secrets of successful Black leaders, this book seeks to understand the impact on Latinos and Latinas of the external forces of conscious and unconscious biases and of the internal forces of whether to assimilate or double down on their cultural identities in their quest to get ahead. The second edition features a new foreword by Henry Cisneros, former secretary of the Department of Housing and Urban Development, as well as updated statistics and graphs to represent how America’s career landscape for Latinos has and has not changed and how to ensure Latinos can rise to their fullest potential. Using insights from in-depth interviews with twenty highly successful boomer Latino and Latina executives and focus groups with dozens of Gen X and millennial leaders, the authors have captured lessons about how these individuals chose their career paths, addressed challenges, and seized opportunities. The discussions are interpreted through the lenses of the authors'' different personal experiences as Latino leaders in corporate America and synthesized as a guide for future leaders. 

Convey the essence of leadership with every communication. Everything you communicate has the power to secure or sabotage your impression. But while you may be an empathic, visionary, responsive, inspiring, authentic, supportive, and humble leader, the lasting impact of those qualities hinges on your ability to communicate them effectively in words and expressions. Drawing on his decades of experience as a presentation coach, executive speechwriter, and national champion public speaker, Joel Schwartzberg offers unique mindsets, actionable tactics, and diverse examples to help you leverage the most powerful leadership tool you have: your voice. Whether you're giving speeches, telling stories, sending emails, posting messages, recording videos, or running Zoom meetings, these are essential practices for establishing authority and engaging your audience. The Language of Leadership will show you how to inspire, not merely inform, communicate with purpose and power, and sellnot just shareyour most important ideas.

Grow old on purpose. This book invites readers to navigate a purposeful path from adulthood to elderhood with choice, curiosity, and courage. Everyone is getting old; not everyone is growing old. But the path of purposeful aging is accessible to alland it's fundamental to health, happiness, and longevity.With a focus on growing whole through developing a sense of purpose in later life, Who Do You Want to Be When You Grow Old? celebrates the experience of aging with inspiring stories, real-world practices, and provocative questions. Framed by a long conversation between two old friends, the book reconceives aging as a liberating experience that enables us to become more authentically the person we always meant to be with each passing year.In their bestseller Repacking Your Bags, Richard J. Leider and David A. Shapiro defined the good life as ';living in the place you belong, with people you love, doing the right work, on purpose.' This book builds on that definition to offer a purposeful path for living well while aging well.

Knowledge Café is a process for creating, exchanging, and optimizing knowledge, whether in-person or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive.The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis. This metaphorical town square supports knowledge circulation and rejuvenation and increases its velocity—making it a breeding ground for innovation. The aha moments at one Knowledge Café can match the benefits of multiple conferences, workshops, and training put together. When knowledge management (KM) is part of an organization’s culture, performance improves, collaboration increases, and the competitive advantage accelerates. No one can force knowledge transfer. We must create the right environment where knowledge is freely shared, rewarded, and fun. This book demonstrates why the Knowledge Café is such an effective KM tool and shows how to design optimal café experiences and increase learning agility.  The premium on knowledge and agility has never been greater. This book offers a technique for managing knowledge toward the greater good. Tips; templates; practical and relatable experiences; case studies; and examples of knowledge brokers, creators, and sharers across cultures are sprinkled throughout the book to show how the café interfaces with other KM techniques and in different work and project spaces.  

Retain your top talent and make sure your employees feel engaged and appreciated with this fun, interactive experience based on the classic Love 'Em or Lose 'Em--now in its sixth edition and trusted by over 750,000 readers.A companion product to the HR classic, this card deck takes time-tested strategies from Love 'Em or Lose 'Em and offers a new, fun way to put them into practice. The fifty-two-card deck consists of two sets of cards: twenty-six Importance cards that mirror the twenty-six chapters of the book and twenty-six Skill cards describing skills to address the issues in the Importance cards, as well as an instruction sheet describing interactive exercises to help you keep your top talent engaged and loving their jobs. The activities can be done by managers and their teams, HR personnel, employees, and even executive leaders on a company-wide scale. With research-backed frameworks and scaffolding, leaders of all levels can use the tools in this game to identify strengths to build on and easily pinpoint values that bring people together around a shared purpose.

Social justice work is more crucial than ever, but it can be physically and emotionally draining. Longtime activist Denise Collazo offers three keys to help Latinas keep their focus, morale, and energy high.Doing the work of social change is hard. Waking up every day to take on the biggest challenges of our time can be overwhelming, and sometimes progress is hard to see. She understands that Latina and all women of color activists do their best work when they are thriving, not simply surviving. Denise Padín Collazo has been there. She is the first Latina, the first woman of color, and the first woman period to raise a family and stay in the work of community organizing at Faith in Action, an international progressive network of 3,000 congregations and 2 million members. Drawing on her own experiences of triumph and failure, and those of other Latina activists, Collazo lays out three keys to thriving in the movement for social change: leading into your vision, living into the fullest version of yourself, and loving past negatives that hold you back. She also warns about the three signs that you may be surrendering: wishing for a future reality to emerge, wondering where your limits are, and waiting for permission and answers to come from others. Using this framework, Collazo offers wise and compassionate advice on some of the most important leadership challenges facing Latina activists. She explains how you can integrate family and work, step out of the background and claim your leadership potential, confront anti-Blackness in your own culture, keep focused on your ultimate purpose, and raise the necessary resources to keep fighting for justice. This honest, practical, and inspirational book will help Latina activists to burn bright, not burn out.

Corporate culture is critical to any organizational change effort. This book offers a proven model for identifying and leveraging the essential elements of any culture.In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? According to the authors, the answer lies in recognizing and aligning the elusive forcesor the ';puzzling' piecesthat shape an organization's culture. With a combined seventy-five years' worth of research, teaching, and consulting experience, Mario Moussa, Derek Newberry, and Greg Urban bring a wealth of knowledge to creating nimble organizations. Globally recognized business anthropologists and management experts, they explain how to access the full power of your culture by harnessing the Four Forces that drive it: Vision: Embrace a common purpose that illuminates shared aspirations and plans. Interest: Foster a deep commitment to authentic relationships and your organization's future.Habit: Establish routines and rituals that reinforce ';the way we do things around here.'Innovation: Promote the constant tinkering that produces surprising new solutions to old problems. Filled with case studies, personal anecdotes, and solid, practical advice, this book includes a four-part Evaluator to help you build resilient organizations and teams. The Culture Puzzle offers the definitive playbook for thriving amid constant transformation.

This book shows how any college student can land the position they want by creating relationships with professionals in the industries they're interested in by using the author's proven Career Launch Method.Did you know only 20 percent of jobs and internships are posted online? This means 80 percent of positions are filled in what Sean O'Keefe and others calls the hidden job market. This book will teach you how to tap into that 80 percent! O'Keefe, in partnership with the Career Leadership Collective, is now sharing his proven eight-step Career Launch Method that will help any student explore career options and land the internships and jobs they want by creating professional relationships from scratch. This book demystifies the concept of intentional, proactive relationship building by teaching all the practical microsteps needed to succeed. And O'Keefe teaches readers how to play the student card, turning inexperience and eagerness to learn into a powerful advantage. Launch Your Career features first-person stories of students from all backgrounds and programs of study who have used the Career Launch Method to earn jobs or internships at all types of companies, nonprofits, government agencies, social enterprises, and institutions across the country and around the world. The book includes the Career Launch Readiness Assessment, which helps students evaluate their competency in five key areas. This book will become a go-to resource for students looking to find internships and jobs, as well as a needed tool for colleges looking to increase retention rates and student's return on investment.

An award-winning CEO and communications expert shows how authentic leadership eliminates the need for the shortcuts that sabotage success. ';Fake it till you make it' just doesn't workat least not long enough to build a sustainable business. Driven to succeed under constant pressure, entrepreneurs and business leaders alike can be tempted to exaggerate their strengths, minimize weaknesses, and bend the truth. Through the twin lenses of running her own national public relations firm and advising thousands of executives for a quarter-century, Sabrina Horn revisits the core of leadership; defines authentic, reality-based business integrity; and shows readers how to attain and maintain it.With firsthand accounts of sticky situations and painful mistakes, Horn lays out workable strategies, frameworks, and mental maps to help leaders gain the clarity of thought necessary to make sound business decisions, even when there are no right answers. In her straightforward, no-nonsense style, she shares the power of humility and empathy, mentorship and self-assessment, and a strong core value system to build a leader's confidence and resilience. Horn's fake-free advice will empower readers to disarm fear, organize risk, manage setbacks and crises, deal with losing and loneliness, and create a culture and brand designed for long-term success.

Thom Hartmann, the most popular progressive radio host in America and a New York Times bestselling author, looks at the history of the battle against oligarchy in Americaand how we can win the latest round.Billionaire oligarchs want to own our republic, and they're nearly there thanks to legislation and Supreme Court decisions that they have essentially bought. They put Trump and his political allies into office and support a vast network of think tanks, publications, and social media that every day push our nation closer and closer to police-state tyranny. The United States was born in a struggle against the oligarchs of the British aristocracy, and ever since then the history of America has been one of dynamic tension between democracy and oligarchy. And much like the shock of the 1929 crash woke America up to glaring inequality and the ongoing theft of democracy by that generation's oligarchs, the coronavirus pandemic of 2020 has laid bare how extensively oligarchs have looted our nation's economic system, gutted governmental institutions, and stolen the wealth of the former middle class.Thom Hartmann traces the history of this struggle against oligarchy from America's founding to the United States' war with the feudal Confederacy to President Franklin Roosevelt's struggle against ';economic royalists,' who wanted to block the New Deal. In each of those cases, the oligarchs lost the battle. But with increasing right-wing control of the media, unlimited campaign contributions, and a conservative takeover of the judicial system, we're at a crisis point. Now is the time for action, before we flip into tyranny. We've beaten the oligarchs before, and we can do it again. Hartmann lays out practical measures we can take to break up media monopolies, limit the influence of money in politics, reclaim the wealth stolen over decades by the oligarchy, and build a movement that will return control of America to We the People.

Leadership has for too long been treated as a function and not as a relationship. Zina Sutch and Patrick Malone argue that successful leadership must be based on love (altruism and empathy) and laughter (positive emotions and joy).Science tells us that humans are deeply wired for empathy and compassion and that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who ';manage human assets' and lead by setting goals, deadlines, and deliverables.Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. Too many training programs reduce leadership to an equation, matrix, or acronym. But leadership is a relationship. It's one human helping another. The most successful leaders show they genuinely care about their employees and are, well, fun. It's just like any relationship. In seven succinct chapters, the authors show that people lead best when they tap into their genetically driven human nature to love and nurture, connect and trust. Leading with love and laughter offers powerful dividends: tighter teams, stronger performance, improved morale, greater trust, more creativity, and even better health. While Sutch and Malone cite the science and offer examples, tips, and practices, their larger purpose is to reintroduce the warmth of human interaction and emotion as the foundation of what leadership is all about.

The media's bias toward stories of conflict, violence, and division is bad for your health. Hal Urban shows how to find the positive and uplifting all around us. What we eat greatly impacts our physical health. Hal Urban says that we can nourish our minds just like we nourish our bodies by choosing what information we consume. Urban explains why, due to neuroscience as much as economics, the medialeft, right, and centerfocuses mostly on negative stories. And he describes the psychological toll this takes on our mental health. But he's not suggesting we ignore these stories, just that we vary our diets. We can find countless signs of progress and acts of kindness all around the world if we know where to look. And there are positive aspects in our own livesfamily, friends, beauty, generosity, and progressthat we take for granted. Offering techniques he road tested as a teacher for thirty-six years, Urban helps readers become a conscious consumer of information, balancing sources like food groups. If, as the late Zig Ziglar put it, ';you are what you are . . . because of what has gone into your mind,' then it's in our best interest to choose positive, healthy, and uplifting input whenever possible. Urban shows how to do this with open eyes and an open heart.

Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employeesand their managersmake work more fun.According to the employees that work for firms listed in Fortune's ';100 Best Companies to Work for in America,' the most defining characteristic of these organizations is they are all ';fun' places to work. Fun is the secret sauce every business needs to better engage and motivate its employees today. Work Made Fun Gets Done! gives readers simple, practical ideas for instantly bringing fun into their work and workplace. Based on examples from scores of companies like Zoom, Pinterest, Bank of America, Zappos, Honda, Microsoft, and many more, this book provides clear examples of exactly what managers and employees alike can do to lighten the tone in the work environment and allow employees to have more fun at work. From AAA's ';Dump a Dog' program where workers can pass their least-wanted project on to their manager and Houzz's complimentary office slippers to CARFAX's themed-wardrobe Zoom meetings and Google's company-approved Nerf-gun battles and paper airplane contests, you'll find dozens of ideas you can immediately adapt and implement in your own workplace. Work and fun have typically been considered polar opposites, but this book proves they can be integrated in ways that produce more motivated workersand exceptional results.

When physicians and nurses suffer from burnout, patients suffer as well. This book pinpoints the how and why and shows what healthcare providers and their organizations can do.Burnout is among the most critical topics in healthcare as it deprives us of our most important resource--the talents and passion of those who perform the difficult work of caring for patients and their families. The purpose of this work is to provide not only a taxonomy of burnout within the landscape of healthcare but also to provide pathways for healthcare professionals to guide themselves and their organizations toward changing the culture and systems of their organization. An additional purpose is to summarize personal strategies to prevent and ameliorate burnout.Practical tools, techniques, and case studies are used to illustrate specifically how to promote positive, proactive change. The book looks at healthcare workers' roles in promoting change within themselves and their organization and addresses solutions to change the culture and the systems of work. Both are presented with a pragmatic focus, with liberal use of examples and case reviews, including those from several nationally recognized healthcare systems.

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace.Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned not just with what employees can do but with who they are and can become. But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions. Based on Younger''s interviews with over eighty leaders for her podcast Leadership with Heart--including Howard Behar, former president of the Starbucks Coffee Company; Judith Scimone, senior vice president and chief talent officer at MetLife; Garry Ridge, CEO and chairman of the board of the WD-40 Company; and Shawnté Cox Holland, head of culture and engagement at Vanguard--this book outlines nine ways that leaders can make all employees feel included and cared for. She even provides access to a self-assessment so you can measure your progress as a caring leader. But this is not a cookie-cutter approach: just as Monet and Picasso expressed themselves very differently, each leader should express caring in his or her own unique, personal style. Younger takes an often nebulous, subjective concept and makes it concrete and actionable. Leaders have the power to change the lives of those they lead. They shouldn''t just want to care, they should see caring as imperative for the success of their employees and their organization.

How institutions and individuals can address complex social, financial, and environmental problems on a systemic leveland invest in a more secure future. Investment today has evolved from the basic, conventional approach of the past. Investors have come to recognize the importance of sustainable investment and are more frequently considering environmental and social factors in their decisions. Yet the complexity of the times forces us to recognize and transition to a third stage of investment practice: system-level investing. In this paradigm-shifting book, William Burckart and Steve Lydenberg show how system-level investors support and enhance the health and stability of the social, financial, and environmental systems on which they depend for long-term returns. They preserve and strengthen these fundamental systems while still generating competitive or otherwise acceptable performance. This book is for those investors who believe in that transition. They may be institutions, large or small, concerned about the long-term stability of the environment and society. They may be individual investors who want their children and grandchildren to inherit a just and sustainable world. Whoever they may be, Burckart and Lydenberg show them the what, why, and how of system-level investment in this book: what it means to manage system-level risks and rewards, why it is imperative to do so now, and how to integrate this new way of thinking into their current practice. ';Burckart and Lydenberg are the Wayne Gretzkys of investing: Showing us not where investing is, but where it's going.'Jon Lukomnik, Managing Partner, Sinclair Capital; Senior Fellow, High Meadows Institute

';Dear Black Girl is the empowering, affirming love letter our girls need in order to thrive in a world that does not always protect, nurture, or celebrate us. This collection of Black women's voices is a must-read, not only for Black girls, but for everyone who cares about Black girls, and for Black women whose inner-Black girl could use some healing.' Tarana Burke, Founder of the ';Me Too' MovementDear Dope Black Girl, You don't know me, but I know you. I know you because I am you! We are magic, light, and stars in the universe.' So begins a letter that Tamara Winfrey Harris received as part of her Letters to Black Girls project, where she asked black women to write honest, open, and inspiring letters of support to young black girls aged thirteen to twenty-one. Her call went viral, resulting in a hundred personal letters from black women around the globe that cover topics such as identity, self-love, parents, violence, grief, mental health, sex, and sexuality. In Dear Black Girl, Winfrey Harris organizes a selection of these letters, providing ';a balm for the wounds of anti-black-girlness' and modeling how black women can nurture future generations. Each chapter ends with a prompt encouraging girls to write a letter to themselves, teaching the art of self-love and self-nurturing. Winfrey Harris's The Sisters Are Alright explores how black women must often fight and stumble their way into alrightness after adulthood. Dear Black Girl continues this work by delivering pro-black, feminist, LGBTQ+ positive, and body positive messages for black women-to-beand for the girl who still lives inside every black woman who still needs reminding sometimes that she is alright.