Bøger udgivet af American Society for Training & Development

Making E-Learning Stick is comprised of 25+ easy-to-implement, low- or no-cost techniques that will increase learning transfer in both asynchronous e-learning and live virtual training.

Provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programmes and to demonstrate the return on investment of these programmes.

This is based on the authors' practical experiences with customers around the globe, offering best practices and tips, tools and cases studies which will allow business leaders, learning leaders, and individual employees to take advantage of Rapid Retooling.

Be part of the big learning data revolution!

Over the next 5 to 10 years, companies will be faced with retiring baby boomer leadership talent and will need to develop the next generation of leaders. Many large companies have substantial leadership development programs in place, but what about small to mid-sized companies facing the same talent crisis but without the resources or programs to replace their key leaders? Feeding Your Leadership Pipeline provides a blueprint for leadership development precisely for these smaller companies. It presents a menu of options to identify high-potential talent, define key leadership competencies in your company, provide easy-to-implement steps to build a leadership development program, harness the power of mentoring and coaching, evaluate program effectiveness, and calculate what it will cost.

Technology is a tool. If you can't harness the power of the people in your organisation to use that tool correctly, you've lost. Authors Tricia Emerson and Mary Stewart, lifetime change professionals, posed a question to themselves and their colleagues: What do you wish you had known when you started your toughest technology project? The result is The Technology Change Book.

Are mentoring and coaching programs being effectively employed in your organization? Today, these programs are essential organizational development tools for HR managers, training and development professionals, and performance technologists. The 12 case studies illustrate best practices and earned solutions you can model in your organization.

Are you responsible for creating training programmes for your organisation? If so, you know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model as a starting point in giving you the tools and knowledge you need to implement your training goals.

"Coaching," Lisa Haneberg says, "is agile, service-oriented persistence with a tolerance for the unexplainable and a willingness to go down a path that is not yours, does not interest you, and requires that you buy new shoes to traverse unharmed." This tongue-in-cheek description suggests the fun and breezy tone of this book. This is most decidedly not just another book about generational differences, nor is it yet another "how to coach" book. Coaching Up and Down the Generations looks at the key processes of transferring knowledge, developing teams, and collaborating, and examines how different age groups can better learn from one another and even experience major breakthroughs that will improve their progress--despite disparate backgrounds. You'll find a thorough examination of key issues in intergenerational coaching situations, including what constitutes great coaching, at any age; a complete overview of each generation and how they view life, technology, work, communication, and behavior; how to handle clashing communication styles and preferences; the importance of "coachability" in yourself and others regardless of different habits, opinions, and work styles; how to cultivate a coaching environment where the different generations can have provocative conversations and truly help one another. With this book as your guide, you can show the generations how to find common points of interest, needs, and goals. You'll find ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all ages to become catalytic coaches and engaged performers.

Organization development (OD) practitioners help companies manage change and align people, processes, and practices for success. This book offers information to gain an understanding of the tools, practices, and core skills of the OD practitioner. It is suitable for training managers wishing to add new knowledge and capabilities to their resume.

Maintaining high employee engagement is key to business success. Research shows that engaged employees feel recognized, encouraged, and supportedthey demonstrate enthusiasm, inspiration, and pride in their jobs. Despite work demands and pressure, they successfully achieve their individual and team goals.

Workplace learning professionals are frustrated when senior executives and top organizational leaders do not 'get' the value of learning and training initiatives. Based on interviews, and briefings with senior management and C-Level executives, this book reveals what specific learning measurements are and are not important to top level executives.

Written for the experienced professional who lacks time and is juggling many responsibilities, but who yearns to be more effective with their professional development programmes, this provides simple ideas and concepts which illustrate best practices for improving learning and development teaching skills. It offers clear, concise advice based on real-world experience.

Whether you are leading a status meeting, a strategic planning session or a team kick off meeting, this title teaches you what you need to conduct efficient and effective meeting. It helps you to identify the meeting goals and required participants, develop a meeting agenda and lead meetings effectively, and accomplish the goals and objectives.

Provides a collection of the best and most current thinking from a wide range of contemporary management experts. Presented in a variety of styles and focused on different aspects of management, these pieces share a common purpose and vision: to provide lessons, wisdom, and perspectives that are relevant for leaders and trainees in today's challenging corporate environment.

In addition to content on survey design, the book includes a section that evaluates various survey technologies. By applying a simple decision-making process, readers can identify the most appropriate survey tool for their needs.

Provides time-bound and budget-strapped managers with the implementation tools and techniques to develop their team members cost-effectively using organic opportunities found all around their workplace. With real-life examples, case studies, and hands-on worksheets and exercises, this is a tremendous asset for everyone interested in developing highly competent, engaged, and skilled workers.

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement?Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs.Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs.Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

Informal learning is semi-structured and occurs in a variety of places through daily interactions among a group of people. Though participants have the intention of learning something, it happens outside of a traditional classroom setting without an instructor. This book introduces readers to informal learning and provides them with practical suggestions for implementing informal learning in their organizations.

Are you a permanent employee and staff member, yet serves in a consultative role within your organisation? Then you need this hands-on, practical guide to help you better understand the role and improve your performance. Just like an external consultant, it s important to design your job, develop a formal agreement, and build your practice. This provides a solid background for internal consultants, and serves as a roadmap for cultivating a successful career.

In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. This title offers a set of practices that may transform these key organizational players from task and crisis managers to strategic business partners.

Offers the ready-to-use content needed to enable professional trainers, facilitators, and others to create learning events that build decision makers. Beginning with an easily understandable decision making process, this book provides the information needed to build interactive half, full, and multi-day training programs.

Ranges from the importance of preparing for success to endurance against obstacles and recognizing and then seizing opportunities. This book is intended for senior executives, ambitious managers, and entrepreneurs.

Aimed at new and experienced trainers and workplace learning specialists alike, this book offers tools, guidance, and practical advice on how to become a valued, strategic partner in your organization. Each chapter features one or two comprehensive self-assessment questionnaires to help readers assess their own path to organizational credibility.

Argues that the most effective and influential trainers have at least two things in common - they know why they are trainers, and they understand that training is a partnership. This book shows its readers how to find their own ""training heart,"" and use this discovery to create a better climate for learning.

Now more than ever, organizations are demanding that the learning function be tightly aligned with the business goals - focused on critical issues and expressed in terms that reflect the organization's business model.

This valuable title links the fundamental training design technique of a needs assessment as a basis for all organizational improvement initiatives. Based on an Organizational Elements Model (OEM),authors Kaufman and Guerra-Lopez approach fully complete needs assessment as including not just needs and wants, but also societal value. Incorporating the model to add to the traditional ADDIE design process, this book provides new insight in managing the needs assessment process to structure performance improvement across all aspects of measurement and supportive decision-making tools.